- Report: #1155126
Report - Rebuttal - Arbitrate
Complaint Review: Garden Delights Online Plant Nursery
Garden Delights Online Plant Nursery12845 State Rt 108 Altamont, Tennessee USA
Garden Delights Online Plant Nursery Tennessee Wholesale Nursery, D & T Wholesale Nursery, formerly TN Nursery Terrible Service/Customer Service Altamont Tennessee
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I ordred three different types of plants from this nusrery. Of the three, one died before I was able to identify what it was. The other two were not what I ordered. One, which was supposed to be Hosta was identifiable at the point the order was received. After contacting customer service, I was able to get a refund for the purchase price of those plants. The last type arrived in a dormant state with no leaves or flowers, making it difficult to identify. These were planted and since flowering, have been discovered to be Spirea, although a deciduous Azalea was ordered and was labeled as such. Despite all of the plants I received being labeled as ordered, I was instructed to dig the plants up and pay to have them shipped back to the nursery so that I may be issued a store credit. I requested a refund and was told to contact customer service, which I had already done, and that the person I needed to speak with only worked on the weekends.
In short, two of the three types of plants I ordered were never sent and the other died before it was identifiable.
Save yourself the trouble (and money) and buy from somewhere else.
This report was posted on Ripoff Report on 06/16/2014 09:53 AM and is a permanent record located here: http://www.ripoffreport.com/r/Garden-Delights-Online-Plant-Nursery/Altamont-Tennessee-37301/Garden-Delights-Online-Plant-Nursery-Tennessee-Wholesale-Nursery-D-T-Wholesale-Nursery-1155126. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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