- Report: #1103485
Report - Rebuttal - Arbitrate
Complaint Review: Garmin
Garmin1200 E. 151st St. Olathe, Kansas USA
Garmin Won't Honor Its Warranty! Olathe Kansas
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I bought a Garmin Nuvi GPS unit. From day one, it powers off and back on sometimes when I touch the screen, which is annoying and dangerous in high traffic times. I contacted Garmin while still under warranty. They replaced it with another unit with exactly the same problem. Garmin gave me some troubleshooting steps. When they didn't work, they refused to do anything more, saying it's out of warranty. They never fixed it while it was under warranty! They actually had the nerve to offer a discount off the purchase of a new one. They want me to give them MORE money after the first one didn't work!
This report was posted on Ripoff Report on 12/01/2013 08:40 PM and is a permanent record located here: http://www.ripoffreport.com/r/Garmin/Olathe-Kansas-66062/Garmin-Wont-Honor-Its-Warranty-Olathe-Kansas-1103485. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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