- Report: #1091526
Report - Rebuttal - Arbitrate
Complaint Review: Gary Barbera's Autoland
Gary Barbera's Autoland7810 Roosevelt Blvd. Philadelphia, Pennsylvania USA
Gary Barbera's Autoland Gary Barbera and Dodge intergrity Philadelphia Pennsylvania
*Author of original report: Gary Barbera and Dodge intergrity
*UPDATE Employee: Barbera's Autoland
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Gary Barbera use to be a car dealer that negotiated in good faith but they have lost that integrity today.
We have purchased many vehicles from Gary Barbera in the past so when my son and daughter wanted to look for new cars I took them to Gary Barbera's Autoland.
After a test drive my daughter was not set on the car she wanted and wanted to come back another time to test drive other vehicles. My son was ready to negotiate.
After about an hour and a half my son negotiated a price of $24,097 with Dave Hamilton. We tried to get the price lower but Dave said "That was it" and even wrote, underlined, and exclaimed this on the negotiation sheet.
Purchasing a new vehicle is a big decision and my son was not sure if he should buy the car at that price so he decided to leave. When leaving we were told to think about it and to let them know if we change our mind. After a few hours of thinking about it my son decided to accept the offer so we went back to Gary Barbera. When we got there we were told to wait. When Dave finally came over he said the price is now $25,297! That's $1,200 more than the negotiated price. To our surprise Dave said there was no way he could go lower. When ask about the price quote earlier he refused to acknowledge his hand writing on the offer sheet he presented to us. He claimed we were confused. The only thing we were confused about was in trusting the Gary Barbera name as a reputable dealer in the Philadelphia area.
I am not sure if all dodge dealers are negating like this but to me this is far from Good Faith Negotiation. This has definitely swayed me away from Gary Barbera and has left a negative feeling for the Dodge/Chrysler brand.
The Gary Barbera slogan should be "Is Gary Barbera the best? I wasn't impressed!"
This report was posted on Ripoff Report on 10/12/2013 03:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/Gary-Barberas-Autoland/Philadelphia-Pennsylvania-19152/Gary-Barberas-Autoland-Gary-Barbera-and-Dodge-intergrity-Philadelphia-Pennsylvania-1091526. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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