- Report: #966475
Report - Rebuttal - Arbitrate
Complaint Review: Gate 1 Travel
Gate 1 Travel455 Maryland Drive Fort Washington, Pennsylvania United States of America
Gate 1 Travel Gate 1 travel did not honor the itinerary of their 14 day Jordan and Israel trip Fort Washington, Pennsylvania
*Author of original report: Gate 1 Travel agreed to do the right thing
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believe travelzoo.com was looking at the same itinerary; the one that Gate 1 did not honor. The hotel at the Sea of Galilee was several miles from town. I would have had to hire a taxi to eat dinner anywhere else. I imagine the hotel gave Gate 1 a special rate knowing many of the guests would be stuck paying $31 per person for dinner that night. I'm a small businessman and everything I sell is satisfaction guaranteed. I do not ask my customers to sign away their rights in order to make a purchase, but many large companies do not have a conscience about this today.
This report was posted on Ripoff Report on 11/08/2012 01:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/Gate-1-Travel/Fort-Washington-Pennsylvania-19034/Gate-1-Travel-Gate-1-travel-did-not-honor-the-itinerary-of-their-14-day-Jordan-and-Israel-966475. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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