- Report: #1127397
Report - Rebuttal - Arbitrate
Complaint Review: Gateway Energy Services Corp.
Gateway Energy Services Corp.400 Rella Blvd., Suite 300, Montebello, New York USA
Gateway Energy Services Corp. overcharged gas rate ,250% of PSE&G rate, Montebello New York
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I enrolled with Gateway Energy Service as a fixed rate customer (9/2012) with their promise of saving my gas bill. They switched me to variable rate plan later without informing me. I did not realize this until I saw the huge bill this month (2/2014) and contacted them. I was told that I am on a variable rate plan, so they control the rate. They have been increasing my rate from $.7 to $1.04 per therm in the past few months! In the meantime, PSE&E was charging their customers only $.30 or $.40 per therm. How can they charge me more than 150% of what PSE&G is charging their customers? I also asked to transfer the service back to PSE&G, and was told that I need to wait for 2 months. I searched online and found so many complains about this company and BBB rates them ‘F’ since many people complained them without getting solutions.
I am so mad about Gateway Energy for their unethical practice and plan to seek legal action against them. I also closed my account today (2/28/2013), so that I won’t continue being rip-off by the greedy monster for another 2 months. They have over charged me hundreds, maybe thousand (comparing to PSE&G or other compatible suppliers) in the past.
This report was posted on Ripoff Report on 02/28/2014 03:40 PM and is a permanent record located here: http://www.ripoffreport.com/r/Gateway-Energy-Services-Corp/Montebello-New-York-10901/Gateway-Energy-Services-Corp-overcharged-gas-rate-250-of-PSEampG-rate-Montebello-Ne-1127397. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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