- Report: #1064627
Report - Rebuttal - Arbitrate
Complaint Review: GC Services
GC Services940 Westport Plaza Dr Suite 425 St Louis, Missouri USA
GC Services Garland Robinson Bogus Late fees St Louis Missouri
*Author of original report: Still seeking compensation
*UPDATE Employee: Billing information
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My American Express account was taken over by GC Services. I then, received two separate bills -- one from American Express and one from GC services. The amounts and due dates were different/varying which made managing the account confusing. A payoff amount was finally quoted and I paid off the bill only to receive another bill for a late fee of 35.00. Because the final payment was mailed in a timely manner, I disputed the amount. The rep said it was 24 hours late or processed one day late and to forgive the charge, I would have to contact Am Express - which resulted in a circle of finger-pointing and "That's not accurate Maa'm" in terms of who could consider waiving an addtl. bogus late fee. I feel the late fee should be forgiven due to the confusing nature of the billing as well as the circle-calling - "Call Am Express," "Call GC Services" I was referred to for a frustrating non-solution.
I would like the fee remitted.
This report was posted on Ripoff Report on 07/05/2013 12:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/GC-Services/St-Louis-Missouri-63146/GC-Services-Garland-Robinson-Bogus-Late-fees-St-Louis-Missouri-1064627. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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