• Report: #1029695

Complaint Review: GE-Zurich Warranty Mge Inc

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Fri, March 30, 2001
  • Updated: Sun, September 02, 2001

  • Reported By:Kalamazoo MI
GE-Zurich Warranty Mge Inc
PO Box 7920 Louisville, Kentucky U.S.A.

GE-Zurich Warranty Mge Inc Extended Warranties Rip-off *REBUTTAL GE-ZURICH TECH SPEAKS OUT

*0: WE (TECH'S AT GE-ZURICH) GET THE ASS END OF THE DEAL. WE ARE THE PEOPLE THAT ASSIST THE ANGRY COSTOMERS EVERY DAY AND THERE IS NOTHING WE CAN DO ABOUT IT ...PLEASE READ THE WARRANTIES BEFORE YOU PURCHASE THEM! ..AND DON'T LISTEN TO THE SALES PERSON!

*0: WE (TECH'S AT GE-ZURICH) GET THE ASS END OF THE DEAL. WE ARE THE PEOPLE THAT ASSIST THE ANGRY COSTOMERS EVERY DAY AND THERE IS NOTHING WE CAN DO ABOUT IT ...PLEASE READ THE WARRANTIES BEFORE YOU PURCHASE THEM! ..AND DON'T LISTEN TO THE SALES PERSON!

*0: WE (TECH'S AT GE-ZURICH) GET THE ASS END OF THE DEAL. WE ARE THE PEOPLE THAT ASSIST THE ANGRY COSTOMERS EVERY DAY AND THERE IS NOTHING WE CAN DO ABOUT IT ...PLEASE READ THE WARRANTIES BEFORE YOU PURCHASE THEM! ..AND DON'T LISTEN TO THE SALES PERSON!

*0: WE (TECH'S AT GE-ZURICH) GET THE ASS END OF THE DEAL. WE ARE THE PEOPLE THAT ASSIST THE ANGRY COSTOMERS EVERY DAY AND THERE IS NOTHING WE CAN DO ABOUT IT ...PLEASE READ THE WARRANTIES BEFORE YOU PURCHASE THEM! ..AND DON'T LISTEN TO THE SALES PERSON!

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I purchased a Compaq Computer 2 years ago and also bought the 3 year extended warranty from GE Zurich. The computer worked great for about two years, then we had a no power problem. They came out after about 2-3 weeks and replaced the power source. That didn't work.

We waited another 2-3 weeks for a new mother board. That didn't work. So wait again for a mother board anad processor. No Sound. So we waited again for another mother board.

Now I am having a problem with the graphics part of the computer which is all integrated in the mother board. I have been with them on the phone numerous times and they tell me it is my aol software. So I call AOL. They run me through all kinds of test and tell me that it is that graphics integrated on the mother board that will not work with my browser.

The last time I called GE for help they were very rude and said if I didn't install any software my computer would be okay. I don't think they want to give me a new computer, because one of the techs told me that that would be next option.

I have paid for this service, not to be put off like this. If they are treating other customers like this too how can they stay in business. They are just ripping us off. I can't bring up any graphics on Aol and I use this computer for my embroidery business. I have been unable to us this for my business since before Christmas and they know this. Please help me.

This report was posted on Ripoff Report on 03/30/2001 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/GE-Zurich-Warranty-Mge-Inc/Louisville-Kentucky-40257-0920/GE-Zurich-Warranty-Mge-Inc-Extended-Warranties-Rip-off-REBUTTAL-GE-ZURICH-TECH-SPEAKS-OUT-1029695. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on GE-Zurich Warranty Mge Inc

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 4Consumer 0Employee/Owner
Updates & Rebuttals
This email is a rebuttal to RipOff #4806.

It was sent by GE-ZURICH TECH at A@AOL.COM.



GE-Zurich Warranty Mge Inc Extended Warranties Rip-off (#4806)



They filed the following rebuttal to the above Rip-Off Report:



Their email: A@AOL.COM

Their name: GE-ZURICH TECH

Their phone number: 1-800-555-4615

Their relationship to the company: Advocate



Rebuttal:

LISTEN- I HAVE WORKED FOR GE-ZURICH FOR A LONG TIME. AS A TECH I

PERSONALLY KNOW HOW YOU FEEL ABOUT GETTING THE RUN AROUND. WE GET THE RUN AROUND TOO, NOT FROM YOU, BUT THE SECOND LEVEL TECHS, OUR SUPERVISORS AND THE COMPANY. WE HAVE TO FOLLOW OUR POLICIES. WE CANNOT JUST MAKE AN ACCEPTION FOR YOU OR ANYONE ELSE.



WE ARE NOT THE CAUSE OF THE POLICIES AND WE DID NOT MAKE THEM. PLEASE DO NOT TAKE YOU ANGER OUT ON US. WE ARE MERELY HERE TO ASSIST YOU IN REPAIRING YOUR SYSTEM.



AS FOR THE GRAPHICS ON YOUR COMPUTER: IF THE GRAPHICS ARE ONLY MESSING UP IN AOL IT IS GOING TO BE AN AOL ISSUE. IF THE GRAPHICS MESS UP ON EVERYTHING INCLUDING BIOS AND DOS YOU MAY HAVE A BAD MONITOR.



IF BIOS AND DOS THE SCREEN IS MESSED UP OR DISTORTED TRY USING THE MONITOR ON A DIFFERENT COMPUTER (I KNOW THAT A PAIN, BUT IT'S A WAY TO TEST TO SEE IF THE MOTHERBOARD OR THE MONITOR ARE

THE ROUTE CAUSE OF YOUR ISSUE).



WE (TECH'S AT GE-ZURICH) GET THE ASS END OF THE DEAL. WE ARE THE PEOPLE THAT ASSIST THE ANGRY COSTOMERS EVERY DAY

AND THERE IS NOTHING WE CAN DO ABOUT IT. WE DO KNOW HOW YOU FEEL AND IF WE SAY THAT, WE REALLY DO MEAN IT. WE GO THROUGH THE SAME STUFF YOU DO. IF WE HAVE A PROBLEM WE HAVE TO CALL FOR HELP TOO.



DON'T GET MAD AT US WE ARE MERELY HERE TO HELP. WE UNDRSTAND THAT YOU ARE UPSET CAUSE YOUR BUSINESS DEPENDS ON THE COMPUTER OR PRINTER OR WHATEVER PRODUCT, BUT THERE IS ONLY SO MUCH WE CAN DO.



IF OUR SECOND LEVEL TECH HAS US TRY SOME IDIOTIC STEPS, THATS WHAT WE HAVE TO DO.



AS FOR WARRANTIES ARE CONSERNED PLEASE READ THE WARRANTIES BEFORE YOU PURCHASE THEM! AND DON'T LISTEN TO THE SALES PERSON!

THEY WILL DO ANYTHING TO MAKE COMMISION OFF OF THE WARRANTY THEY ARE TRYING TO SELL YOU!! READ ALL THE FINE PRINT AND EVERYTHING BEFORE YOU PURCHASE THE WARRANTY.



AND PLEASE DON'T CALL IN AND TELL US WHAT THE SALES PERSON TOLD YOU. WHAT DO YOU WANT US TO DO ABOUT IT? EVERYTHING IS STATED

DIRECTLY IN THE WARRANTY. WHEN YOU CALL IN AND THERE IS A LONG WAIT, THAT MEANS THAT WE ARE WORKING OUR BUTTS OFF AND AS FAST AS WE CAN TO ASSIST EVERY CUSTOMER.



OUR BUSIEST TIMES ARE FROM ABOUT 5PM-11PM 7 DAYS A WEEK CENTRAL TIME.



PLEASE UNDERSTAND THAT IF YOU CALL IN AND YOU WAIT FOR 2 HOURS THAT MEANS THE PEOPLE THAT CALL IN AFTER YOU WILL WAIT LONGER AND THE PEOPLE BEFORE YOU HAVE BEEN WAITING ATLEAST THAT LONG.



DON'T HANG UP AND CALL BACK BECAUSE YOU WILL BE THE LAST PERSON TO GET ANSWERED. JUST UNDERSTAND WHOEVER ANSWERS THE PHONE DOES NOT KNOW YOU AND YOU DO NOT KNOW THEM SO TREAT THEM THE WAY YOU PERSONALLY WANT TO BE TREATED. WE WILL RESPECT YOU AND TREAT YOU THAT WAY AS LONG AS YOU DO THE SAME FOR US. WE ARE JUST THE MIDDLE MAN. WE DID NOT MAKE THE POLICIES OR THE CONTRACT.



ALL WE AS TECHS DO IS TROUBLE-SHOOT THE COMPUTER/PRINTER/CAMERA/SCANNER/FAX/MONITOR

/SPEAKERS/MOUSE/KEYBOARD/LAPTOP S/AND ANYTHING ELSE THAT IS PURCHASED WITH THE WARRANTY.



I JUST HOPES THIS WILL HELP EVERYONE A LITTLE BIT. WE DON'T GET PAID MUCH TO DO WHAT WE DO.



IF YOU TALK TO A GOOD TECH AND WANT TO PRAISE THEM ASK THE TECH IF YOU COULD SPEAK WITH THEIR SUPERVISOR AND TELL THEIR SUPERVISOR. WE ALWAYS LOVE TO HEAR GOOD STUFF ABOUT US.



THANK YOU.

GE-ZURICH WARRANTY MANAGEMENT TECH
Respond to this report!
What's this?
This email is a rebuttal to RipOff #4806.

It was sent by GE-ZURICH TECH at A@AOL.COM.



GE-Zurich Warranty Mge Inc Extended Warranties Rip-off (#4806)



They filed the following rebuttal to the above Rip-Off Report:



Their email: A@AOL.COM

Their name: GE-ZURICH TECH

Their phone number: 1-800-555-4615

Their relationship to the company: Advocate



Rebuttal:

LISTEN- I HAVE WORKED FOR GE-ZURICH FOR A LONG TIME. AS A TECH I

PERSONALLY KNOW HOW YOU FEEL ABOUT GETTING THE RUN AROUND. WE GET THE RUN AROUND TOO, NOT FROM YOU, BUT THE SECOND LEVEL TECHS, OUR SUPERVISORS AND THE COMPANY. WE HAVE TO FOLLOW OUR POLICIES. WE CANNOT JUST MAKE AN ACCEPTION FOR YOU OR ANYONE ELSE.



WE ARE NOT THE CAUSE OF THE POLICIES AND WE DID NOT MAKE THEM. PLEASE DO NOT TAKE YOU ANGER OUT ON US. WE ARE MERELY HERE TO ASSIST YOU IN REPAIRING YOUR SYSTEM.



AS FOR THE GRAPHICS ON YOUR COMPUTER: IF THE GRAPHICS ARE ONLY MESSING UP IN AOL IT IS GOING TO BE AN AOL ISSUE. IF THE GRAPHICS MESS UP ON EVERYTHING INCLUDING BIOS AND DOS YOU MAY HAVE A BAD MONITOR.



IF BIOS AND DOS THE SCREEN IS MESSED UP OR DISTORTED TRY USING THE MONITOR ON A DIFFERENT COMPUTER (I KNOW THAT A PAIN, BUT IT'S A WAY TO TEST TO SEE IF THE MOTHERBOARD OR THE MONITOR ARE

THE ROUTE CAUSE OF YOUR ISSUE).



WE (TECH'S AT GE-ZURICH) GET THE ASS END OF THE DEAL. WE ARE THE PEOPLE THAT ASSIST THE ANGRY COSTOMERS EVERY DAY

AND THERE IS NOTHING WE CAN DO ABOUT IT. WE DO KNOW HOW YOU FEEL AND IF WE SAY THAT, WE REALLY DO MEAN IT. WE GO THROUGH THE SAME STUFF YOU DO. IF WE HAVE A PROBLEM WE HAVE TO CALL FOR HELP TOO.



DON'T GET MAD AT US WE ARE MERELY HERE TO HELP. WE UNDRSTAND THAT YOU ARE UPSET CAUSE YOUR BUSINESS DEPENDS ON THE COMPUTER OR PRINTER OR WHATEVER PRODUCT, BUT THERE IS ONLY SO MUCH WE CAN DO.



IF OUR SECOND LEVEL TECH HAS US TRY SOME IDIOTIC STEPS, THATS WHAT WE HAVE TO DO.



AS FOR WARRANTIES ARE CONSERNED PLEASE READ THE WARRANTIES BEFORE YOU PURCHASE THEM! AND DON'T LISTEN TO THE SALES PERSON!

THEY WILL DO ANYTHING TO MAKE COMMISION OFF OF THE WARRANTY THEY ARE TRYING TO SELL YOU!! READ ALL THE FINE PRINT AND EVERYTHING BEFORE YOU PURCHASE THE WARRANTY.



AND PLEASE DON'T CALL IN AND TELL US WHAT THE SALES PERSON TOLD YOU. WHAT DO YOU WANT US TO DO ABOUT IT? EVERYTHING IS STATED

DIRECTLY IN THE WARRANTY. WHEN YOU CALL IN AND THERE IS A LONG WAIT, THAT MEANS THAT WE ARE WORKING OUR BUTTS OFF AND AS FAST AS WE CAN TO ASSIST EVERY CUSTOMER.



OUR BUSIEST TIMES ARE FROM ABOUT 5PM-11PM 7 DAYS A WEEK CENTRAL TIME.



PLEASE UNDERSTAND THAT IF YOU CALL IN AND YOU WAIT FOR 2 HOURS THAT MEANS THE PEOPLE THAT CALL IN AFTER YOU WILL WAIT LONGER AND THE PEOPLE BEFORE YOU HAVE BEEN WAITING ATLEAST THAT LONG.



DON'T HANG UP AND CALL BACK BECAUSE YOU WILL BE THE LAST PERSON TO GET ANSWERED. JUST UNDERSTAND WHOEVER ANSWERS THE PHONE DOES NOT KNOW YOU AND YOU DO NOT KNOW THEM SO TREAT THEM THE WAY YOU PERSONALLY WANT TO BE TREATED. WE WILL RESPECT YOU AND TREAT YOU THAT WAY AS LONG AS YOU DO THE SAME FOR US. WE ARE JUST THE MIDDLE MAN. WE DID NOT MAKE THE POLICIES OR THE CONTRACT.



ALL WE AS TECHS DO IS TROUBLE-SHOOT THE COMPUTER/PRINTER/CAMERA/SCANNER/FAX/MONITOR

/SPEAKERS/MOUSE/KEYBOARD/LAPTOP S/AND ANYTHING ELSE THAT IS PURCHASED WITH THE WARRANTY.



I JUST HOPES THIS WILL HELP EVERYONE A LITTLE BIT. WE DON'T GET PAID MUCH TO DO WHAT WE DO.



IF YOU TALK TO A GOOD TECH AND WANT TO PRAISE THEM ASK THE TECH IF YOU COULD SPEAK WITH THEIR SUPERVISOR AND TELL THEIR SUPERVISOR. WE ALWAYS LOVE TO HEAR GOOD STUFF ABOUT US.



THANK YOU.

GE-ZURICH WARRANTY MANAGEMENT TECH
Respond to this report!
What's this?
This email is a rebuttal to RipOff #4806.

It was sent by GE-ZURICH TECH at A@AOL.COM.



GE-Zurich Warranty Mge Inc Extended Warranties Rip-off (#4806)



They filed the following rebuttal to the above Rip-Off Report:



Their email: A@AOL.COM

Their name: GE-ZURICH TECH

Their phone number: 1-800-555-4615

Their relationship to the company: Advocate



Rebuttal:

LISTEN- I HAVE WORKED FOR GE-ZURICH FOR A LONG TIME. AS A TECH I

PERSONALLY KNOW HOW YOU FEEL ABOUT GETTING THE RUN AROUND. WE GET THE RUN AROUND TOO, NOT FROM YOU, BUT THE SECOND LEVEL TECHS, OUR SUPERVISORS AND THE COMPANY. WE HAVE TO FOLLOW OUR POLICIES. WE CANNOT JUST MAKE AN ACCEPTION FOR YOU OR ANYONE ELSE.



WE ARE NOT THE CAUSE OF THE POLICIES AND WE DID NOT MAKE THEM. PLEASE DO NOT TAKE YOU ANGER OUT ON US. WE ARE MERELY HERE TO ASSIST YOU IN REPAIRING YOUR SYSTEM.



AS FOR THE GRAPHICS ON YOUR COMPUTER: IF THE GRAPHICS ARE ONLY MESSING UP IN AOL IT IS GOING TO BE AN AOL ISSUE. IF THE GRAPHICS MESS UP ON EVERYTHING INCLUDING BIOS AND DOS YOU MAY HAVE A BAD MONITOR.



IF BIOS AND DOS THE SCREEN IS MESSED UP OR DISTORTED TRY USING THE MONITOR ON A DIFFERENT COMPUTER (I KNOW THAT A PAIN, BUT IT'S A WAY TO TEST TO SEE IF THE MOTHERBOARD OR THE MONITOR ARE

THE ROUTE CAUSE OF YOUR ISSUE).



WE (TECH'S AT GE-ZURICH) GET THE ASS END OF THE DEAL. WE ARE THE PEOPLE THAT ASSIST THE ANGRY COSTOMERS EVERY DAY

AND THERE IS NOTHING WE CAN DO ABOUT IT. WE DO KNOW HOW YOU FEEL AND IF WE SAY THAT, WE REALLY DO MEAN IT. WE GO THROUGH THE SAME STUFF YOU DO. IF WE HAVE A PROBLEM WE HAVE TO CALL FOR HELP TOO.



DON'T GET MAD AT US WE ARE MERELY HERE TO HELP. WE UNDRSTAND THAT YOU ARE UPSET CAUSE YOUR BUSINESS DEPENDS ON THE COMPUTER OR PRINTER OR WHATEVER PRODUCT, BUT THERE IS ONLY SO MUCH WE CAN DO.



IF OUR SECOND LEVEL TECH HAS US TRY SOME IDIOTIC STEPS, THATS WHAT WE HAVE TO DO.



AS FOR WARRANTIES ARE CONSERNED PLEASE READ THE WARRANTIES BEFORE YOU PURCHASE THEM! AND DON'T LISTEN TO THE SALES PERSON!

THEY WILL DO ANYTHING TO MAKE COMMISION OFF OF THE WARRANTY THEY ARE TRYING TO SELL YOU!! READ ALL THE FINE PRINT AND EVERYTHING BEFORE YOU PURCHASE THE WARRANTY.



AND PLEASE DON'T CALL IN AND TELL US WHAT THE SALES PERSON TOLD YOU. WHAT DO YOU WANT US TO DO ABOUT IT? EVERYTHING IS STATED

DIRECTLY IN THE WARRANTY. WHEN YOU CALL IN AND THERE IS A LONG WAIT, THAT MEANS THAT WE ARE WORKING OUR BUTTS OFF AND AS FAST AS WE CAN TO ASSIST EVERY CUSTOMER.



OUR BUSIEST TIMES ARE FROM ABOUT 5PM-11PM 7 DAYS A WEEK CENTRAL TIME.



PLEASE UNDERSTAND THAT IF YOU CALL IN AND YOU WAIT FOR 2 HOURS THAT MEANS THE PEOPLE THAT CALL IN AFTER YOU WILL WAIT LONGER AND THE PEOPLE BEFORE YOU HAVE BEEN WAITING ATLEAST THAT LONG.



DON'T HANG UP AND CALL BACK BECAUSE YOU WILL BE THE LAST PERSON TO GET ANSWERED. JUST UNDERSTAND WHOEVER ANSWERS THE PHONE DOES NOT KNOW YOU AND YOU DO NOT KNOW THEM SO TREAT THEM THE WAY YOU PERSONALLY WANT TO BE TREATED. WE WILL RESPECT YOU AND TREAT YOU THAT WAY AS LONG AS YOU DO THE SAME FOR US. WE ARE JUST THE MIDDLE MAN. WE DID NOT MAKE THE POLICIES OR THE CONTRACT.



ALL WE AS TECHS DO IS TROUBLE-SHOOT THE COMPUTER/PRINTER/CAMERA/SCANNER/FAX/MONITOR

/SPEAKERS/MOUSE/KEYBOARD/LAPTOP S/AND ANYTHING ELSE THAT IS PURCHASED WITH THE WARRANTY.



I JUST HOPES THIS WILL HELP EVERYONE A LITTLE BIT. WE DON'T GET PAID MUCH TO DO WHAT WE DO.



IF YOU TALK TO A GOOD TECH AND WANT TO PRAISE THEM ASK THE TECH IF YOU COULD SPEAK WITH THEIR SUPERVISOR AND TELL THEIR SUPERVISOR. WE ALWAYS LOVE TO HEAR GOOD STUFF ABOUT US.



THANK YOU.

GE-ZURICH WARRANTY MANAGEMENT TECH
Respond to this report!
What's this?
This email is a rebuttal to RipOff #4806.

It was sent by GE-ZURICH TECH at A@AOL.COM.



GE-Zurich Warranty Mge Inc Extended Warranties Rip-off (#4806)



They filed the following rebuttal to the above Rip-Off Report:



Their email: A@AOL.COM

Their name: GE-ZURICH TECH

Their phone number: 1-800-555-4615

Their relationship to the company: Advocate



Rebuttal:

LISTEN- I HAVE WORKED FOR GE-ZURICH FOR A LONG TIME. AS A TECH I

PERSONALLY KNOW HOW YOU FEEL ABOUT GETTING THE RUN AROUND. WE GET THE RUN AROUND TOO, NOT FROM YOU, BUT THE SECOND LEVEL TECHS, OUR SUPERVISORS AND THE COMPANY. WE HAVE TO FOLLOW OUR POLICIES. WE CANNOT JUST MAKE AN ACCEPTION FOR YOU OR ANYONE ELSE.



WE ARE NOT THE CAUSE OF THE POLICIES AND WE DID NOT MAKE THEM. PLEASE DO NOT TAKE YOU ANGER OUT ON US. WE ARE MERELY HERE TO ASSIST YOU IN REPAIRING YOUR SYSTEM.



AS FOR THE GRAPHICS ON YOUR COMPUTER: IF THE GRAPHICS ARE ONLY MESSING UP IN AOL IT IS GOING TO BE AN AOL ISSUE. IF THE GRAPHICS MESS UP ON EVERYTHING INCLUDING BIOS AND DOS YOU MAY HAVE A BAD MONITOR.



IF BIOS AND DOS THE SCREEN IS MESSED UP OR DISTORTED TRY USING THE MONITOR ON A DIFFERENT COMPUTER (I KNOW THAT A PAIN, BUT IT'S A WAY TO TEST TO SEE IF THE MOTHERBOARD OR THE MONITOR ARE

THE ROUTE CAUSE OF YOUR ISSUE).



WE (TECH'S AT GE-ZURICH) GET THE ASS END OF THE DEAL. WE ARE THE PEOPLE THAT ASSIST THE ANGRY COSTOMERS EVERY DAY

AND THERE IS NOTHING WE CAN DO ABOUT IT. WE DO KNOW HOW YOU FEEL AND IF WE SAY THAT, WE REALLY DO MEAN IT. WE GO THROUGH THE SAME STUFF YOU DO. IF WE HAVE A PROBLEM WE HAVE TO CALL FOR HELP TOO.



DON'T GET MAD AT US WE ARE MERELY HERE TO HELP. WE UNDRSTAND THAT YOU ARE UPSET CAUSE YOUR BUSINESS DEPENDS ON THE COMPUTER OR PRINTER OR WHATEVER PRODUCT, BUT THERE IS ONLY SO MUCH WE CAN DO.



IF OUR SECOND LEVEL TECH HAS US TRY SOME IDIOTIC STEPS, THATS WHAT WE HAVE TO DO.



AS FOR WARRANTIES ARE CONSERNED PLEASE READ THE WARRANTIES BEFORE YOU PURCHASE THEM! AND DON'T LISTEN TO THE SALES PERSON!

THEY WILL DO ANYTHING TO MAKE COMMISION OFF OF THE WARRANTY THEY ARE TRYING TO SELL YOU!! READ ALL THE FINE PRINT AND EVERYTHING BEFORE YOU PURCHASE THE WARRANTY.



AND PLEASE DON'T CALL IN AND TELL US WHAT THE SALES PERSON TOLD YOU. WHAT DO YOU WANT US TO DO ABOUT IT? EVERYTHING IS STATED

DIRECTLY IN THE WARRANTY. WHEN YOU CALL IN AND THERE IS A LONG WAIT, THAT MEANS THAT WE ARE WORKING OUR BUTTS OFF AND AS FAST AS WE CAN TO ASSIST EVERY CUSTOMER.



OUR BUSIEST TIMES ARE FROM ABOUT 5PM-11PM 7 DAYS A WEEK CENTRAL TIME.



PLEASE UNDERSTAND THAT IF YOU CALL IN AND YOU WAIT FOR 2 HOURS THAT MEANS THE PEOPLE THAT CALL IN AFTER YOU WILL WAIT LONGER AND THE PEOPLE BEFORE YOU HAVE BEEN WAITING ATLEAST THAT LONG.



DON'T HANG UP AND CALL BACK BECAUSE YOU WILL BE THE LAST PERSON TO GET ANSWERED. JUST UNDERSTAND WHOEVER ANSWERS THE PHONE DOES NOT KNOW YOU AND YOU DO NOT KNOW THEM SO TREAT THEM THE WAY YOU PERSONALLY WANT TO BE TREATED. WE WILL RESPECT YOU AND TREAT YOU THAT WAY AS LONG AS YOU DO THE SAME FOR US. WE ARE JUST THE MIDDLE MAN. WE DID NOT MAKE THE POLICIES OR THE CONTRACT.



ALL WE AS TECHS DO IS TROUBLE-SHOOT THE COMPUTER/PRINTER/CAMERA/SCANNER/FAX/MONITOR

/SPEAKERS/MOUSE/KEYBOARD/LAPTOP S/AND ANYTHING ELSE THAT IS PURCHASED WITH THE WARRANTY.



I JUST HOPES THIS WILL HELP EVERYONE A LITTLE BIT. WE DON'T GET PAID MUCH TO DO WHAT WE DO.



IF YOU TALK TO A GOOD TECH AND WANT TO PRAISE THEM ASK THE TECH IF YOU COULD SPEAK WITH THEIR SUPERVISOR AND TELL THEIR SUPERVISOR. WE ALWAYS LOVE TO HEAR GOOD STUFF ABOUT US.



THANK YOU.

GE-ZURICH WARRANTY MANAGEMENT TECH
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory