• Report: #652157

Complaint Review: geico auto insurance company

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  • Submitted: Mon, October 18, 2010
  • Updated: Mon, October 18, 2010

  • Reported By: jessleefern12 — oceanside California United States of America
geico auto insurance company
PO BOX 509090, San Diego, CA 92150-9490 Internet United States of America

geico auto insurance company Ludwig Chafen, claims department ACCUSSED ME OF MAKING A AUTO FRAUD CLAIM A YEAR LATER, WHEN THE CLAIM WAS DENIED AND CLOSED, ALL BECAUSE I DISPUTED THE FACT THAT MY WASNT CANCELED AT THE TIME, BUT WITHOUT ANY AWARENESS TWO OFFICERS Internet

*UPDATE EX-employee responds: Helpful Advice To California & Oregon Customers With GEICO

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I, and my husband, are still payimg car insurance to this company, while we had orders to pcs to Japan. I would like to know why Geico issued or accused me of claiming auto fraud, which i fought that i never recieved a cancellation notice last july 2009 and i thought everything afterwards with Geico regarding the claim dispute was over when i spoke to a Rep. concerning that i never saw on my own Geico account history!!! and i have the proof for that!!! Why would i ever try to scam Geico when we have been with this company for a long time now, its shameful and hurtful!! especially i get people trying to say without warrant that they where there to arrest me, in front of my son !! and knowing i am a military spouse who husband was already over seas at the time!!!!! im so upset and my husband is furious! i just wanted to let Geico know not all are guilty of fraud, myself is one that i could never do such thing! To have officers come to me a day before meeting my husband in Japan, threaten to be arrested and my son to be around was a Nightmare, but
yet we are still paying Gieco. How upsetting and disturbing is that!
Please understand i just want my name clear, thats all! i didnt do
anything wrong or intentional, just a misunderstanding!And this company should understand that, people like myself are not so knowledgeable about car insurance , so to expect all this grief, is very upsetting to me, top it with my husband deploying in Jan. Geico , shame on the them..

This report was posted on Ripoff Report on 10/18/2010 05:16 AM and is a permanent record located here: http://www.ripoffreport.com/r/geico-auto-insurance-company/internet/geico-auto-insurance-company-Ludwig-Chafen-claims-department-ACCUSSED-ME-OF-MAKING-A-AUT-652157. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE EX-employee responds

Helpful Advice To California & Oregon Customers With GEICO

AUTHOR: Ex-employee - (USA)

Helpful tip for unhappy GEICO customers living in California & Oregon. Get a quote from Wawanesa Insurance, and you will save a lot of money if they accept you. They don't spend a lot on advertising & they treat their customers and employees well. They are also an ethical company, should you ever have a claim.
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