- Report: #1079440
Report - Rebuttal - Arbitrate
Complaint Review: Geico Insurance Company
Geico Insurance CompanyOne GEICO Plaza, Washington, Dist of Columbia USA
Geico Insurance Company GEICO Engages in Predatory Practices to Falsely Inflate Your Insurance Bill Washington D.C.
*Author of original report: So even providing proof did not help.
*General Comment: Solution
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I have been insured by Geico for several years now. But the past two years, GEICO has attempted to falsely raise my rates by claiming that I'm not reporting enough mileage. Every six months they raise my rates by $300/six months, claiming that the vehicles that I am reporting only 5,000 miles per year must be raised to $12,000 miles per year "because that is the national average".
However, my husband and I own four vehicles. We each drive one vehicle to work, which means that the other two vehicles are only used sporadically. We have seriously overreprted the mileage by reporting each of them at 5,000 miles per year, our actual usage has been closer to 1,000 mile sper year for our truck and about 2,000 miles per year for our other vehicle.
This issue is going to get worse - since I just switched jobs from one that was 50 miles away to one that is 2 miles from my home. Now I will have three vehicles that are less than 5,000 miles each.
My husband commutes 30 miles each way from work approximately 16,000 miles - so I can't just underreport his mileage to make mine balance.
My husband and I are homebodies - so when we do actually travel - it's in one car - not all four. They are demanding that we provide proof back 18 months of mileage through service records - but my husband is a car guy and does his own maintenance. We have taken pics of the odometer with a newspaper to prove the date. We have provided mileage through smog reports - but that is not enough.
We are being treated as though we are trying to cheat GEICO. But all the proof is not enough, and we have to provide it every six months like they have never heard this story before. I am getting really irritated and I feel cheated.
I have filed claims before - but it's never been my fault and the customer service provided by GEICO is abysmal. They just tell us to deal with the other company directly. They never waive the deductible - they make us collect it from the other company.
How can they just kneejerk increase our mileage to increase our rates, even when we provide proof that we are already overreporting the mileage on these vehicles? when i mentioned that my new job necessitated a mileage change they said they had to base it on my past history not what my new histroy would be - how can they do that? especially with a difference of this magnitude?
This is a rip-off and indicitive of predatory practices to artificially inflate our premiums. This should be outlawed.
This report was posted on Ripoff Report on 08/27/2013 10:13 AM and is a permanent record located here: http://www.ripoffreport.com/r/Geico-Insurance-Company/Washington-Dist-of-Columbia-20076/Geico-Insurance-Company-GEICO-Engages-in-Predatory-Practices-to-Falsely-Inflate-Your-Insu-1079440. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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