- Report: #1134247
Report - Rebuttal - Arbitrate
Complaint Review: Geico Insurance
Geico InsurancePhoenix, AZ Phoenix, Arizona USA
Geico Insurance James Jones and George Hanna Their insured hit my car that was less than a year old. They fixed the car but refuse to give me Diminshment of value of the vehicle. I was in the process of trading in the car when the lady hit my car so now I lost money on the trade in plus I have lost money from rebates because the process has taken so long. Phoenix Arizona
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On Feb 18th I was working with a dealer to trade in my car because I need a larger vehicle because of just having a child. On Feb 19th I was hit by a Geico customer on the freeway. After the impact the lady tried to leave. I was able to get her license plate and have the police track her down and get her insurance info. After she told the cops one story and the insurance company another if finally came up a month later that Geico agreed to fix my car. They fixed the car but now are refusing to give the value that i lost because the car has been in a car accident and they no longer want to give me the same value for my car because of the car. Geico says that there is no loss in value even though the dealership said that they will not give me the same value. I have spoke to the local rep and his supervisor and they both say they can't do anything. When asked for another supervisor over both of them they refused and said that they make all the calls for the state and they will not give me a name or number for their boss. This is another example of an insurance company that wants to bill you as much as they can but never pay out when it comes down to it.
They are SCUM and the bottom of the barrell. If I hit someone and it was my fault I would expect my insurance company to pay out and make things right. But then again I have a very good insurance company and by reading the reviews of Geico they are nothing but terrible and do not want to ever pay claims.
This report was posted on Ripoff Report on 03/27/2014 02:53 PM and is a permanent record located here: http://www.ripoffreport.com/r/Geico-Insurance/Phoenix-Arizona-85080/Geico-Insurance-James-Jones-and-George-Hanna-Their-insured-hit-my-car-that-was-less-than-1134247. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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