• Report: #1112449

Complaint Review: Geico Insurance

  • Submitted: Thu, January 02, 2014
  • Updated: Thu, January 02, 2014

  • Reported By: SurfingKook — San Diego California
Geico Insurance
5252 Lovelock Street San Diego, California USA

Geico Insurance Geico, Geico Refuses to Cover Entire Claim San Diego California

*Consumer Comment: Why?

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We were rear ended in a mall parking lot by a teenage driver. Our vehicle is a 2006 Acura TSX. We were stopped waiting for the car in front of us to turn down a parking lot isle when the driver rear ended us at approximately 10-to-15MPH. Immediately after the incident a clunking noise began to occur when we braked and turned. Geico clunking noise began getting worse. Geico referred us to Mossy Toyota Body Shop in San Diego for repairs. They covered the replacement costs of a new bumper and determined the clunking noise were the front strutts. They clamied the strutt damage was not caused by this accident rather it was just coincidental. I called BS and confronted them. They re-evaluated the car and called back now claiming the clunking is not the strutts rather the steering linkage. Again, they claim the damaged linkage was from normal wear-and-tear and not from the accident. I find it funny the car began clunking right after being rear ended yet Geico claims the damage is not from the accident  and refuse to fix it. Not sure what we can do now -- does anyone have any recommendations please? Is it possible to sue Geico?   


This report was posted on Ripoff Report on 01/02/2014 07:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/Geico-Insurance/San-Diego-California-92110/Geico-Insurance-Geico-Geico-Refuses-to-Cover-Entire-Claim-San-Diego-California-1112449. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Why?

AUTHOR: ramjet - ()

Why do you think getting hit in the rear would cause front end parts to get noisy?  Just the time coincidence?

You'll need more than that.  If the mechanics can tell that they were harmed by the rear end collision you may have a chance. I would doubt it.

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