• Report: #798831

Complaint Review: gemvara

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  • Submitted: Wed, November 16, 2011
  • Updated: Thu, November 17, 2011

  • Reported By: Sad Shopper — north port Florida United States of America
gemvara
Internet United States of America

gemvara gemvara.com, gemvara jewelry gemvara gems Gemvra.com is a Scam!! Do not buy from them! new york, Internet

*UPDATE Employee: Gem Institute of America licensed provider

*UPDATE Employee: We're hear to help (Response from Gemvara)

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Gemvara.com is a terrible company and a huge scam. I should have read their reviews and ratings and found out how bad of a company they are. I bought a sapphire ring from them and it ended up being a fake stone and not a natural sapphire. I think no one should buy from them as they will try to steal your money any way they can.

I tried to return it but they would not take it back. If you want to buy jewelry buy from other online companies.

Do not buy from Gemvara jewelry, they are a huge scam as you can see from their reviews.

This report was posted on Ripoff Report on 11/16/2011 06:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/gemvara/internet/gemvara-gemvaracom-gemvara-jewelry-gemvara-gems-Gemvracom-is-a-Scam-Do-not-buy-from-t-798831. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Gem Institute of America licensed provider

AUTHOR: Gemvara (Official) - ()

Gemvara is a Gem Institute of America licensed provider of fine jewelry. We have a 101 day return policy no questions asked. We return the full cost of your purchase for any reason or no reason at all. All of our gemstones are guaranteed to be natural and of the finest quality. We hand inspect every stone before it is set and we quailty ensure every item before it is boxed and shipped.  

If you have any questions or issues we welcome phone calls to our 24/7 U.S. based jewelry consultants at  1-800-436-8803. They will resolve any issue including full replacement, repair, or full reimbursment at no cost. We welcome in person visits to our on site showroom as well located at 1 Financial Center Boston MA.

Our reputation is our honor and we protect it with unparalleled customer service, customer transparency and real integrity. You are welcome to find additional information about our shop with confidence policies at gemvara.com/Shop-With-Confidence/pages/v/confidence/

 

Sincerely, 

Matt Marcus

Gemvara CMO

 

 

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#2 UPDATE Employee

We're hear to help (Response from Gemvara)

AUTHOR: Gemvara, Inc - (United States of America)

Sir or Madam,

I'm very sorry and sad to see this review and story concerning a ring that you purchased from us. We only use natural AAA rated gemstones, and there is nothing that we won't do to make you thrilled and delighted, which is why we have our no-hassle, no questions asked return policy.

Please, give us a call, because we would love to get to the bottom of this and leave you delighted. My contact information is below, as well as our customer care line where any of us will be able to help.

Best,

Patrick Gemvara, Inc. patrick@gemvara.com 800-436-8803

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