ED Magedson – Founder
General Electric3135 Easton Tpke, Fairfield, CT Fairfield, Connecticut United States of America
I purchase a GE profile refrigerator in 2007 - French Door, bottom drawer freezer - Model PFS22SISBSS.
I have seen others report the same issue and believe that GE is manufacturing junk, doing the bare minimum to satisfy the warranty and GETTING AWAY WITH IT at our expense.
I don't klnow about you, but I have paid WAYY too much money for this refrigerator to not get more than 5 years out of it and I am not going down without a fight.
Don't even bother calling Consumer Relations, they have NO power to help. I've talked to Gary Mantooth, Assistant to the Chairman and he offered me nothing more than what Consumer Relations had.... I told them I was going to reach out for my State's Attorney General's office and he basically told me "good luck with that. The answer is going to come back the exact same as I just told you." Can you believe the lack of care and SMUG attitude from the CEO's office? You know what they say - the fish stinks from the head down! Our ONLY option seems a class action.
So, PLEASE reply to this post if you've had the same problems with this product (or similar). French Door, bottom drawer freezer - Model PFS22SISBSS:
--intermittent cooling - the temp just goes up randomly, then temp randomly goes back to where it should be
--you've had service to replace the motherboard
--you've had service to replace the condenser
This report was posted on Ripoff Report on 11/03/2010 10:33 AM and is a permanent record located here: http://www.ripoffreport.com/r/General-Electric/Fairfield-Connecticut-/General-Electric-Wanted-Members-for-Class-Action-Suit-for-defective-product-Lets-tell-658041. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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