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Report: #143567

Complaint Review: General Savings - Phoenix Arizona

  • Submitted:
  • Updated:
  • Reported By: Flora Vista New Mexico
  • Author Confirmed What's this?
  • Why?
  • General Savings Generalsavings.com Phoenix, Arizona U.S.A.

General Savings ripoff, bait and switch tactic on credit card charges. Phoenix Arizona

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My debit card was charged $349.03 for issuance of an unsecured Visa card. I was told my "package" was coming Fedex to my P.O. box. This sent a warning flag up quickly as it is not possible to Fedex to a US post office.

I contacted General savings and informed them that it was not possible to ship to my PO box. Their story then changed to USPS shipping. When I FINALLY got "the package", to my surprise no visa card!

All I recieved was a cdrom for government grants and a list of banks to contact to apply for a card. I did and was refused by all 3 banks.

I contacted General Savings again and asked for a refund, to which they agreed to upon receiving the refusals from the banks. I faxed all 3 to them. Upon contacting them again to confirm receipt of the faxes, I was told they did'nt receive them.

I re-sent the letters to them after confirming their fax number. They said they still did'nt get the fax. I checked my fax machine and it confirmed that a fax was received to the number sent to. I have a Lexmark X4270 machine. I called General Savings back to reconfirm their fax number.

I sent the refusals a 3rd time. They still claim that they have received nothing from me. Bottom line, they stole $349.03 from me and have no intention of returning it.

Jim
Flora Vista, New Mexico
U.S.A.

This report was posted on Ripoff Report on 05/21/2005 11:18 AM and is a permanent record located here: https://www.ripoffreport.com/reports/general-savings/phoenix-arizona/general-savings-ripoff-bait-and-switch-tactic-on-credit-card-charges-phoenix-arizona-143567. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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