• Report: #1122539

Complaint Review: generel electric

  • Submitted: Mon, February 10, 2014
  • Updated: Mon, February 10, 2014

  • Reported By: antarcticman1 — lake forest California
generel electric
, Select State/Province USA

generel electric their cheap products made overseas california

*Consumer Comment: Gee, Thomas, you're getting a tad testy aren't you?

*Author of original report: this idiot who's trying to mock me

*General Comment: You assumed....

*Consumer Comment: So, what does your WRITTEN warranty say?

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 i thomas of orange county ca would like to go on record saying that my wife naomi and i got ripped off by general electric on a 48 gallon water heater we purchased in 2008 and the warranty was 6 years but it apparently only covered replacement parts not labor.

i will tell all that this is my last purchase of any type of home improvement from both ge and home depot, both companies stink with worthless attitudes, all they want is $$$$$$$$$$$$$$$. i told both sides off and know they don't care but they will when they eventually notice no more business from me. to anyone who reads this i'm telling you ge stinks and home depot as well for they don't care about customer satisfaction just profits.

our heaters thermocouple went defective and they did replace it but we had to hire a plumber to replace old one. we have hot water now but this will forever burn in my memory as on of my worst nightmares and neither company cares whether your satisfied or not just money.

BOTTM LINE: I WILL NEVER GIVE ANYMORE BUSINESS TO GE OR HOME DEPOT.

thomas from orange county, ca


This report was posted on Ripoff Report on 02/10/2014 01:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/generel-electric/Select-StateProvince/generel-electric-their-cheap-products-made-overseas-california-1122539. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 3Consumer 0Employee/Owner
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#1 Consumer Comment

Gee, Thomas, you're getting a tad testy aren't you?

AUTHOR: Ken - ()

ANYONE posting a report here should/can expect rebuttals, some of which they may not agree with.  If you don't like the result, you should probably not post and leave yourself open.  The people on this site WILL point out stupidity on ANYONES part..including YOU.

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#2 Author of original report

this idiot who's trying to mock me

AUTHOR: antarcticman1 - ()

 i don't care what you say for it sounds like you just want to dig dirt out of me like a jerk would and it's your business if you shop at home depot for i have many other issues with home depot and now ge and no i didn't purchase the extended service warranty due they didn't offeri it to me at time of purchase not that it's any of you business. keep you nose in your business. this is what i feel and it's not your business. thomas

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#3 General Comment

You assumed....

AUTHOR: Tyg - ()

 You assumed that LABOR would be covered. No where in your WRITTEN MANUFACTURERS WARRENTY does it state that labor costs would be covered. Quit your crying. YOU made an assumption as to what was covered. GE did THEIR part and replaced your item with no costs to you. Installing that item IS going to cost you. Why would you either assume or expect them to pay for YOUR issue AFTER they have done their part?? You know you cant, which is WHY you are posting a review on RoR. You seek to use internet blackmail to try and force them to give you your way. Its NOT going to happen.

Its a good thing you preface your post with this is your opinion. What you have done is illegal and actionable. The web is a media outlet and anything you post can and will be used against you if they chose to sue you.

Youre supposedly an adult. Youre supposedly smart enough to figure issues like this out. I find that youre neither. Neither mature enough nor smart enough to figure out BASIC principles. They had already informed you that labor would be covered when you placed your original request. THIS report is a sleezy and underhanded tactic trying to force them to give you YOUR way. You should be ashamed of yourself.

Nope dont work for them, but I WILL be forwarding this to both GE AND Home Depot. I wonder how fast they will contact you over your OBVIOUSLY false report.

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#4 Consumer Comment

So, what does your WRITTEN warranty say?

AUTHOR: Ken - ()

" the warranty was 6 years but it apparently only covered replacement parts not labor."

Did they live up to the terms of the warranty, or not?


"BOTTM LINE: I WILL NEVER GIVE ANYMORE BUSINESS TO GE OR HOME DEPOT."

Did you purchase an extended warranty from Home Depot when you bought the heater?  If so, did they follow its WRITTEN terms?  If not, why would you expect them to "make it right?" They did NOT manufacture the heater.

NO Ripoff here, just you wanting something you aren't entitled to. 

Was this heater actually made in China, or do you just make things up as you go?

I plan on continuing to shop at Home Depot, but I don't have UNREASONABLE expectations.

No,I don't work for them.

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