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Report: #1295498

Complaint Review: Gentech LLC - Internet

  • Submitted:
  • Updated:
  • Reported By: Bonnie — Renton Washington USA
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  • Gentech LLC Internet USA

Gentech LLC Computer scam created virus to gain access to my computer Internet

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 I recieved a pop up on my compurt indicating I had been hacked and I had to call a phone number. When I called the number they answered Microsoft support". I was told I needed to give them access to my computer which I did. 

After they gained access I was told I had to pay $149.99 to stop the hacker.  When I was told I could only pay by debit card I became suspicious. I asked questions and was told they were Gentech LLC a third party contracted by Microsoft. I didn't pay, I called Microsoft and was told they were not part of Microsoft. 

Gentech left a shortcut titled "Gentech" on my computer and I am unable to remove it.  I now have to pay Microsoft $239 to remove it or this scam company can use it to access my banking information. 

This report was posted on Ripoff Report on 03/23/2016 02:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/gentech-llc/internet/gentech-llc-computer-scam-created-virus-to-gain-access-to-my-computer-internet-1295498. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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