- Report: #1100983
Report - Rebuttal - Arbitrate
Complaint Review: Georgia Power
Georgia Power241 Ralph McGill Blvd Atlanta, Georgia USA
Georgia Power Request for turning off the power and they didn't turn off and charge me one year bill and late charge Atlanta Georgia
*Author of original report: fishy
*Author of original report: Response to Robert
*Consumer Comment: The full story..
*General Comment: First...
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I requested to turn off the power more than a year ago and called two different time and asked if the power is off and I want to make sure I won't get any bill and they said ok... everything is done. I didn't receive bill but boom...... after more than a year and I try to turn the power back on. They said that I have to pay back those whole year bill and on top of that that is my fault that i didn't pay so they charge me $30 late fees. I asked why? I didn't even have a bill and you charge me late fees? then they didn't answer my question, since they asked me to get a deed to go to office and I was rushing to turn the power on so I asked my friend to turn the power on. My friend went to GA power office, the lady, Latonya Palm said if you don't accept the responsibilty for the bill, they will not turn the power on! I don't understand why he is a separeted individual and why they asked him to take responsibility? Anyways, he needs to go back to work so in rush he said yes he will take responsibility. But when he asked how much the person owe. She said she didn't know because she is not accountants.
So I went and talked to them when I have time, they said now you are not responsible, my friend is responsible because he said so.. so they don't answer me why they charge me late charge anymore.... Be AWARE people who lives in GA and using Georgia Power, they trick people.... do not say SAY YES if you will be responsible for the bill. They will use that against you! and not to be reasoning with you. According to Latonya Palm, I need to ASKED FOR "METER" turn off and ASK for "I want to make sure NOBODY will receive any bill."
Monopoly company sucks... Where is our freedom of choice???? why don't use just open my wallet and take all of my hard earning money home. Karma Ms. Palm, one day you are dealing with other big company, I will see how calm you are if they are trying to trick you and rip you off. What comes around goes around! I hope government will deregulate it so that we have choice. Competition is the key. Without that, big company can do whatever they want! Especially this is someone we need eletricity!!!! My area don't have other choice except Georiga power!!! Georgia Power is not honest and I don't like them to make money with dishonest behavior... they don't deserve my money!!!!
This report was posted on Ripoff Report on 11/20/2013 01:50 PM and is a permanent record located here: http://www.ripoffreport.com/r/Georgia-Power/Atlanta-Georgia-30345/Georgia-Power-Request-for-turning-off-the-power-and-they-didnt-turn-off-and-charge-me-on-1100983. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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