- Report: #1112280
Report - Rebuttal - Arbitrate
Complaint Review: Gerber Collision & Glass
Gerber Collision & Glass2441 Cheshire Bridge Rd Atlanta, Georgia USA
Gerber Collision & Glass The Boyd GroupThe Gerber GroupBoyd Auto Body & GlassGerber National Glass Services Lost Engine Parts, Incomplete Repair of Engine Atlanta Georgia
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Horrible Service and Quality! The experience that I am CURRENTLY having with this facility has been very unprofessional. As the owner of a customer service driven business, I know how to listen to customers and take any appropriate steps necessary for them to leave satisfied. Unfortunately, this location has a lot to learn. I should have known there were going to be issues the FIRST time (yes, first) I picked up my convertible BMW from the facility and noticed the front plate (which says BMW) was upside down. REALLY!?!? It isn't a Mercedes where the star could mistakenly be inverted. It says BMW for crying out loud. As simple as that was it was fixed and I proceeded home. Two days later I started the car for the first time since pickup and the Check Engine Coolant light appeared on the onboard computer. (This was one of the issues caused by the accident and reported at the time it was towed to your facility. [continued below]....
This report was posted on Ripoff Report on 01/02/2014 10:41 AM and is a permanent record located here: http://www.ripoffreport.com/r/Gerber-Collision-Glass/Atlanta-Georgia-30324/Gerber-Collision-Glass-The-Boyd-GroupThe-Gerber-GroupBoyd-Auto-Body-GlassGerber-Natio-1112280. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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