- Report: #981571
Report - Rebuttal - Arbitrate
Complaint Review: getcafecup.com
getcafecup.comInternet United States of America
getcafecup.com getcafecup.com is a huge RIPOFF!!! DO NOT PURCHASE FROM THIS COMPANY!!! Internet
They then offered an upgrade to the ordered product: They advertised this product as "...better than their [basic model], for just a few bucks more than my original order. This upgrade, also offered another of the ripoffs used by these fly-by-night companies: a life-time guarantee on the product: "...Just return the damaged product, even if [I] caused the damage to it..." and I would receive a replacement. I accepted this offer since they mentioned that this upgrade was made with a gold mesh which did not convey a metallic taste that their basic model often did.
They offered expedited shipping, stating that the basic shipment method may take up to 6 to 7 weeks before arriving. I declined the expedited shipping method as I was in no hurry to receive the product.
It should be noted that no where was the shipping & handling cost displayed. Furthermore, I was not offered a look at the overall order; i.e., product ordered, how many did I order, the price for the order, the price for shipping & handling.
After I declined the expedited Shipping & Handling method, my order was suddenly complete. As I stated, I was never offered a view of the complete order, including total cost, before the order was just suddenly complete.
Whereas I expected the order I placed: 1 "upgraded" CafeExpress cup order, with basic shipping, to cost in the neighborhood of $30 AT MOST (even that would have been a bit high). Imagine my surprise when I discovered that the cost for my order was approx $50!
There is no email address to send a complaint to; nor is there a phone number to contact them. I have reported them to the "KARMA Patrol." They'll get theirs. One day.
This report was posted on Ripoff Report on 12/13/2012 12:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/getcafecupcom/internet/getcafecupcom-getcafecupcom-is-a-huge-RIPOFF-DO-NOT-PURCHASE-FROM-THIS-COMPANY-981571. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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