- Report: #1132456
Report - Rebuttal - Arbitrate
Complaint Review: getconnectedus.net - Prison Talk
getconnectedus.net - Prison TalkPO Box 439056 PMB #93, San Ysidro, California USA
www.getconnectedus.net/ - Prison Talk PO Box 439056 PMB #93, San Ysidro, CA 92143 firstname.lastname@example.org View Additional Email Addresses PO Box 439056 PMB #93, San Ysidro, CA Additional Web Addresses Stole almost $200 out of my account San Ysidro California
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I was loking for a cheap way for my daughter to beable to speak with her father in prison. My friend found me this phone# and I caled to inquire about the services. They said it was unlimeted calls from prision for like $30 a mth. I asked if mthe prison that he was in was able to use these services and the lady pretended to look it up and assured me that he was able to. I also jokingly said to her this is only a one time fee and next mth if it works out ok I will call back to pay again. I said and I qoute "I don't even like him like that to be paying this every mth." She laughed and told me know if I did like the service to call back when the mth is up.
Come to find out his prision does not let you use this service. I just left it alone and took the loss. Untill a few days ago I happend to check my bank statement and seen the charge from them and looked it up and seen that I was charged the past 2 mths. I called the company. The told me that I had to go to the websiite and email my request for cancallation and refund. I did that and within an hour there was another charge for $75 on my account from them. Now I am really upset I called back and there is no supervisor and knowone that I can talk to just an email address that I still have no responce from. And know one knows why I was charge this $75. HELP!!!!
This report was posted on Ripoff Report on 03/21/2014 10:37 AM and is a permanent record located here: http://www.ripoffreport.com/r/getconnectedusnet-Prison-Talk/San-Ysidro-California/wwwgetconnectedusnet-Prison-Talk-PO-Box-439056-PMB-93-San-Ysidro-CA-92143-gconnec-1132456. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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