- Report: #1102693
Report - Rebuttal - Arbitrate
Complaint Review: GetGlue/Mike Paul
GetGlue/Mike Paul244 Fifth Avenue, Suite 2620 New York, New York USA
GetGlue - Mike Paul MGP & Associates PR Mail Fraud, Breach of TOS, Scam, Not upholding to declared ordered to be delivered materials. New York New York
*Consumer Comment: Unfilled orders
*Consumer Comment: Same Problem
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Terms of service breach. 2 sets of 20 stickers ordered have not been delivered. GetGlue is stating they have ceased all production of physical sticker orders which is their end of bargain for members allowing the use of their data for ratings/rankings of multimedia productions to be sold to cable networks for twice its value. They are to uphold to sending 20 personalized selected televison, movie, music, or topic 2.5 inch diameter stickers within 4-6 week period. it has been 9 weeks for 1 and another 5 for another, then just processed another order making it a third that has been stated will definitely not be fufilled. This is not part of contract.
GetGlue stated in an email yesterday 11/26/13 that they would be eliminating the online and mobile server sites for the check in social app/site. They stated that Dec 2nd this would occur. Yesterday was not Dec 2nd, yet there was a post put up on GetGlues official blog stating GetGlue in New Direction, that they have decided not to provide members with the signed upon agreement of 20 free shipping and production of choice based stickers per month, all sticlkers will now be digital. [continued below]....
Four years of commitment, promoting, sharing, referring, and only to be shut out- and left with no access to anyone of 4.5 million members physical stickers or an alternative method of obtaining fair, earned, unlocked, stickers that become ones after achieving them. Some of these achievements require a significant amount of dedication to time sensative checking in. 72 hours worth of 67 Breaking Bad Marathon stickers are gone. Committed members stayed awake 3 days to obtain these stickers. Another weeks worth of 50- Dr Who 50th year anniversary stickers were locked and unaccessible upon the final 50th sticker being achieved.The order my stickers button suddenly disappeared for all members, and post went up on blog.
This report was posted on Ripoff Report on 11/27/2013 03:14 PM and is a permanent record located here: http://www.ripoffreport.com/r/GetGlueMike-Paul-/New-York-New-York-10001/GetGlue-Mike-Paul-MGP-Associates-PR-Mail-Fraud-Breach-of-TOS-Scam-Not-upholding-1102693. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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