- Report: #1079754
Report - Rebuttal - Arbitrate
Complaint Review: gforce chips
gforce chips17595 Harvard Ste. C-194 Irvine, California USA
gforce chips gforce perfomance chips SCAM!!! LIE!!!! RUNAROUND!!! Irvine California
*Author of original report: trolling for gforce...get real
*General Comment: really now...
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Got me! Put it in my 2003 Ford F-150 and went from 12.6 mpg to 11 even so I tried one more tank of gas just to make sure because they say to give it 100 miles for the change...no change on the second tank so I removed it. Called for several days and waited about 6 or 7 minutes each time and gave up. Today I called and waited 25 minutes and 11 seconds while subsequently emailing customer service. Robert tells me I have exceeded the 14 days but try emailing the company and they may help...I asked him for his employee id # and he laughed and said this company is not big enough for us to have id #s...he said this so someone next to him could hear him saying it while he repeated my name laughingly...yes jokes on me. I am guessing the person next to him was Clay which is the person that took my order and told me I had 60 days to try this product. Robert explained that it was impossible that Clay would state that. I then asked why I should email if the company was not that big...his answer was hold on while I take some more calls and I will come back and hold your hand through this. Please be aware of the people you are dealing with. Don't be fooled like me. My credit card company is going to deal with them now. 20 minutes since writing the above....Robert just called me back and told me they were going to refund me and to send the part back, I asked if I need an rma# and as rude as he could muster he said he had issued the credit already and I just needed to send the part because it has a serial #. I told him I would send it back this afternoon but I will wait until I see the credit on my credit card just to make sure and will update this review then.
Here is the series of Emails that followed this review:
From: Jason Beaugard <firstname.lastname@example.org>
Sent: Saturday, August 24, 2013 4:07 PM
Subject: GForceChips - Review
Just confirming you got the full refund of $74.95 in your account that Robert submitted. If you didn't get it already, will be in by Tuesday morning. Also wanted to know if you were interested in a $30 additional refund for your inconvenience if you wish to remove the review entirely instead of just editing it. Let me know.
- GForce Chips
Date: Tue, 27 Aug 2013 05:53:03 -0700
Subject: Re: GForceChips - Review
That would not be considered a refund, it would be considered a bribe. If you are wanting to bribe me to change or delete the truth it will cost considerably more than that after having to listen to the jerk who said since I was putting his head in a noose he guesses he has no choice but to refund me...this would have went much better for your scam if he would have just sent me the rma# when I called and asked politely for it.
From: Jason Beaugard <email@example.com>
Sent: Tuesday, August 27, 2013 8:34 AM
Subject: RE: GForceChips - Review
Firstly, GForce is far from a "scam". The refund of $30 was far from a "bribe". It was simply a compensation for your inconvenience which I thought would be a nice gesture.
Sorry again about the issues and your frustrations.
Re: GForceChips - Review
If it was compensation for my inconvenience then why did it have strings attached. That is what I love about copy and paste. I am sure people will love to read this interesting conversation. Have a wonderful day.
This was last I heard will update if more transpires
This report was posted on Ripoff Report on 08/28/2013 08:50 AM and is a permanent record located here: http://www.ripoffreport.com/r/gforce-chips/Irvine-California-92614/gforce-chips-gforce-perfomance-chips-SCAM-LIE-RUNAROUND-Irvine-California-1079754. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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