• Report: #190023

Complaint Review: GI Joes Radio Electronics

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  • Submitted: Thu, May 04, 2006
  • Updated: Fri, February 24, 2012

  • Reported By:Silver Spring Maryland
GI Joes Radio Electronics
118 Carr Lane Richmond, Kentucky U.S.A.

GI Joes Radio Electronics Ripoff Is A Major Internet Scam and The Store Does Not Exist Richmond Kentucky

*Consumer Comment: GIJoes does have a store

*General Comment: Tracking number Schmumber!

*General Comment: Also,

*General Comment: The business is legit, Read On.

*General Comment: GI Joes is real

*Consumer Comment: gi joes radio in kentucky

*Consumer Comment: GI Joe's Radio Electronics

*Consumer Comment: Very Happy with this company's service

*Consumer Comment: GI Joe's does exist and is a legitimate company

*Consumer Comment: RE : GI Joes Radio Electronics Ripoff Is A Major Internet Scam and The Store Does Not Exist Richmond Kentucky

*Consumer Comment: Order tracking number

*Consumer Comment: Order tracking number

*Consumer Comment: Sorry but you are mistaken.

*Consumer Comment: Gijoes radios and electronics is in fact a real legit company...

*REBUTTAL Owner of company: There are some strange people in the world!!

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I purchased a simple SCANNER ANTENNA from GI Joes. I found this crooked business through an internet search when I typed in SCANNER ANTENNA.

After I made the purchase which amounted to $38.95 incl. shipping, I found it strange that I never recieved any shipping info. via email (ie. Tracking Number).
I tried to call the "company" several times and I constantly got a recording stating "due to the large demand we might not be able to answer your call, please go to our website to make a purchase".

The telephone # did not have any option to leave a message. I found it very strange when I got this recording for several days.

Even if your business is busy 1 day, what are the chances that you're swamped with business everyday?? Besides if business is that great then one would have live persons to handle customer service!!

Anyway, I also wrote several e-mails to GI JOES RADIO ELECTRONICS via their web site and I got no response there either.

After countless Telephone Calls and e-mails I decided to contact the LOCAL POLICE in Richmond, KY to find out if they ever saw or heard of GI JOES RADIO ELECTRONICS. And of course they never heard of the "business".
FYI. According to claims made on GI JOES RADIO ELECTRONICS web site, the store has been in the SAME LOCATION FOR 23 YEARS.

However, like I said, The LOCAL POLICE AND THE STATE POLICE IN RICHMOND, KY HAVE NEVER HEARD OF, OR EVER SEEN ANY SUCH BUSINESS AT THE ADDRESS POSTED ON THE WEB SITE. The Same address where they claim they have been for over 23 years!!!

Well, needless to say I had to contact my Credit Card Company and notify them of the FRAUDULENT PURCHASE.
My CC Company has refunded my money and is lauching their own investigation.

DON'T FALL INTO THE NICE DESIGN OF A WEBSITE SCAM, ALL THAT GLITTERS IS NOT GOLD.

BTW, Ironically the name of the company that designed the web site for GI JOES RADIO ELECTRONICS is called WEBTRIX.NET

I wonder why they call themselves that name!!???

Dexter
Silver Spring, Maryland
U.S.A.

This report was posted on Ripoff Report on 05/04/2006 04:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/GI-Joes-Radio-Electronics/Richmond-Kentucky-40475/GI-Joes-Radio-Electronics-Ripoff-Is-A-Major-Internet-Scam-and-The-Store-Does-Not-Exist-Ric-190023. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 14Consumer 1Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

GIJoes does have a store

AUTHOR: optimus prime - ()

the original poster was wrong GIJoes store is very real i have been inside the store 5 times... they are located 

in berea kentucky not richmond KY, GI Joe's has relocated to: 451 Paint Lick Rd, Berea, KY 40403. (I-75 Exit 76) (300 yards west on left just past Lee's) the guy answered my questions and was never rude

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#2 General Comment

Tracking number Schmumber!

AUTHOR: cominatyalive - (United States of America)

WHO CARES! about a tracking number?  Guys, this aint USPS or UPS for christs sakes! This is GI JOES!
Have you guys not been reading my rebuttals here? Of course you got your radidio! And you bet your rear, that a week & a half to Australia is so fast that it's mind boggling. We have the same kind of stores up here in Northern Illinois. These so called trucker fill stations are the best! Yeah! of course that's where his business is. Where else should it be? Recalling what I spent was not just $400.00 but a cool $650.00 + from Wes. And I shit you not! I received my crap quicker than flies on a horses ass. As soon as I made my purchase online, I received the email receipt almost immediately. It takes time to do mods. Your radio is not the only radio they are working on. And look how fast you got yours. I don't know about the rest of y'all out there, but my Ranger RCI 2970N2 kicks royal ass! What the heck is that guy from silver ass complaining about anyways????? over a shipping confirmation number?  What a joke. I feel sorry for Wes. Look how hard they are working for us. And some handy wipe complains over a phone call? a shipping number? And sent the police to his place too? This guy needs his balls cut off and his radio shoved up his rear. He don't deserve any kind of antenna. What an idiot!

Sincerely,
The boy from Illinois!
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#3 General Comment

Also,

AUTHOR: cominatyalive - (United States of America)

I don't know what this guy is talking about. 
As I always received their email shipping confirmations & receipts in my email inbox quicker than dog doo.

Wes was very quick to ship, email, and answer the phone. 

So what is this guy complaining about?   Oh yeah!  because he did not answer the phone????

That is all?????   you got to be joking right?  

This guy must be on crack or something as I remember calling during a holiday & after
hours, and I always got a answer machine & the chance to leave a message.

Don't believe this whiner.  Wes is legit. Rest assured I have proof of the email confirmations, receipts, etc.

This business is very professional, real, and down to earth. So help me God!

Personally, I wouldn't do business with anyone else. I still have both radios to this day & they are
TOP NOTCH!    

Don't believe me? I can post pictures & copies of the emails from him. Just ask. Nothing but a thang. 
And I will be checking back on here to defend GI Joes every chance I get. 

WES!  Your the best!    


James
Zion, IL, USA


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#4 General Comment

The business is legit, Read On.

AUTHOR: cominatyalive - (United States of America)

I've purchased two radios from GI Joes. One in 2008 & another in 2009.
I bought a Magnum 257 amateur radio and a Ranger RCI 2970N2. Both radios were top notch.

The mods were done as expected. 
I called for service a couple times for minor things & Wes answered the phone quickly and promptly
every single time. He was polite, and very good at resolving my problems. 

between both radios, I spent well over $400.00 or around that. 
I was never ripped off. They have incredible shipping speed, courteous service, and they have a good 
selection of radios & equipment at a great price. 

I still have both radios today. 

I don't care if they work out of a garbage can! Their web site is decent, pleasing to the eyes, and 
it is easy to find what I'm looking for.

Wes is an easy going guy. Very well mannered, and processed my purchase with professionalism.

Whoever is complaining, must be some kind of asshole and just trying to discredit Wes.
Take it from me, these guys are the best!  

Sincerely,
James,
Zion, IL, USA.



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#5 General Comment

GI Joes is real

AUTHOR: Cecil/ Liter Quarry Billings MT/Bed - (United States of America)

I honestly dont know what problem Dexter from Silver
Spring, Maryland U.S.A. has with G.I Joes radio Electronics. Here is the link to
the satellite pic (note: youll have to click satellite view and itll be just past
Lees, the chicken place, on your right.

http://maps.google.com/maps?ll=37.569753,-84.312687&spn=0.027212,0.067463&z=14&key=ABQIAAAAt1O8TEQOzGK3PKaQrIIkNhRVUkxVAl1SIlVt5PD_r0Kzpu1yIRSz41Y929x1U8Sbm8GXw0koW-VEFA&mapclient=jsapi&oi=map_misc&ct=api_logo


It is rather ironic after owning several trucks and running
hauls for other companies that I have finished an extended major and masters in
industrial psychology.

However, it doesnt take a degree to see that, Dexter from Silver
Spring, Maryland U.S.A., has a personal problem n.o.s. also known as, Not Otherwise
Specified. Let us just pray that the guy gets the help he needs. In the
meantime, yep its true you can all get your electronics at GI Joes.
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#6 Consumer Comment

gi joes radio in kentucky

AUTHOR: ken - (United States of America)

my buddy bought a cb radio and a amplifier. total around $600 bucks. got it fast with no problems. just last week i bought 2 different mast poles for a wilson 2000 trucker antenna. got it cheap and fast. sorry for your loss. i can white out some personal info and put up my reciept.
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#7 Consumer Comment

GI Joe's Radio Electronics

AUTHOR: R - (United States of America)

Although I have no intention of going to Kentucky to find GI Joe's but I have made a few orders from GI Joe's Radio Electronics and have never had any problems. I still use the Texas Ranger CB I purchased from them and it has never needed service. They added an echo knob and I don't have any complaints. I even called them to ask how to use the 2 potentiometer echo control and they were very courteous and helpful.
 
I have not ordered from them recently so my experience with them is over 1 year old but I thought their service was great.
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#8 Consumer Comment

Very Happy with this company's service

AUTHOR: Toom - (Australia)

I purchased a 10 metre radio from G.I. Joe's about 3 years ago. It shipped to me in 14 days (to Brisbane, Australia). Everything, including accesories were present and accounted for and everything worked as stated.

Not a problem at all, and would not think twice about using them again

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#9 Consumer Comment

GI Joe's does exist and is a legitimate company

AUTHOR: Loukywells - (U.S.A.)

I live in Louisville, KY and I have actually been to their store several times. Unless you have been there and know the location, you will have a hard time finding it. The store is actually a trailer and sits behind I believe is a rest stop. I have to say that they were the best price around and I've never had any issues with them.
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#10 Consumer Comment

RE : GI Joes Radio Electronics Ripoff Is A Major Internet Scam and The Store Does Not Exist Richmond Kentucky

AUTHOR: Witjuti - (Australia)

Well as promised , this is my update on Gi Joes .
My radio turned up about a week and a half after I was emailed it had been shipped , this is a reasonable shipping time to Australia given we had a public holiday during this time as well.
I would like to point out that it was very well packed for transport , being packed in a much larger cardboard box filled with packing foam to minimise any possibilty of physical damage from any sort of extreme impact.
The radio ( Galaxy DX959 ) seems to work well ( I paid for a peak and tune ), I had a report of it being off frequency but when I brought it inside and put it on the scope and frequency counter it only showed to be 300 hz of frequency e.g 27.405,30 . I allow for tolerances in all things here ok , eg: test equipment accuracy , operating temperature etc etc . So at this point I wont get hung up over one lot of feedback that may have come from someone who has a crook radio or no idea or both !

So at the end of the day I would confirm from my own experience that Gi Joes IS NOT AN INTERNET SCAM as suggested by the author of the original report here .
The service from this business has been inline with the service of any other legitimate business I have dealt with in the USA other than to say they did not supply a parcel tracking number .. So maybe Wes Noe if you read this you might look at a slight change of policy in that dept .. ??
Anyway thanks for not letting me down :-)

Regards

Pat Milham
Adelaide
Australia

P.S

Its great looking radio !
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#11 Consumer Comment

Order tracking number

AUTHOR: Witjuti - (Australia)

This concept of not supplying a " Tracking number " is highly irregular .

I placed an order before I read the bad news about this company , however I will watch it all very closely.
To this point other than not providing a tracking number there is nothing particularly unusual so far, albeit it took about a week to ship my order from the time I placed it . There may very well be legitimate reasons for this but none offered via email to explain . (One does have to consider that stock might have had to be ordered in or something like that)
.
This is an extract from the shipping email sent to me today .


Quote:


Dear XXXXXXX XXXXXXX,

Your Order Status was updated to : Shipped/Completed.

Updates may be sent in the evening or the next morning. Recent changes to the order may not be reflected in this total.

Please do not ask for a tracking number unless your order is over 2 days late or if you have not received it within 7 days.

If you have other questions please email us at gijoes@webtrix.net or phone us at 859.402.0440


End Quote:



I am somewhat baffled by this and it makes me somewhat suspicious .
How do I know if my order is 2 days late ?
Its an international Order , it could very well get held up in customs causing it to be more than 7 days in transit although I have paid a premium freight price for a 3 - 5 day delivery.
Having the tracking number ( assuming there is one ! ) would tell me this without having to bother the vendor with time consuming emails and or expensive phone calls.
I should add that my card wasn't charged until today as well , I have been watching that very closely .

In all fairness , I will update this once my order has arrived and if all is as it should be, I will say so . Every American company that I have dealt with online has so far been an excellent experience so far , I sincerely hope the Staus Quo remains .

My objective for this post is to express my feelings mid-transaction with "Gi Joes"
it is not intended cast the company in a bad light as much as to highlight a unusual practise .
Maybe someone can enlighten us ?

Regards
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#12 Consumer Comment

Order tracking number

AUTHOR: Witjuti - (Australia)

This concept of not supplying a " Tracking number " is highly irregular .

I placed an order before I read the bad news about this company , however I will watch it all very closely.
To this point other than not providing a tracking number there is nothing particularly unusual so far, albeit it took about a week to ship my order from the time I placed it . There may very well be legitimate reasons for this but none offered via email to explain . (One does have to consider that stock might have had to be ordered in or something like that)
.
This is an extract from the shipping email sent to me today .


Quote:


Dear XXXXXXX XXXXXXX,

Your Order Status was updated to : Shipped/Completed.

Updates may be sent in the evening or the next morning. Recent changes to the order may not be reflected in this total.

Please do not ask for a tracking number unless your order is over 2 days late or if you have not received it within 7 days.

If you have other questions please email us at gijoes@webtrix.net or phone us at 859.402.0440


End Quote:



I am somewhat baffled by this and it makes me somewhat suspicious .
How do I know if my order is 2 days late ?
Its an international Order , it could very well get held up in customs causing it to be more than 7 days in transit although I have paid a premium freight price for a 3 - 5 day delivery.
Having the tracking number ( assuming there is one ! ) would tell me this without having to bother the vendor with time consuming emails and or expensive phone calls.
I should add that my card wasn't charged until today as well , I have been watching that very closely .

In all fairness , I will update this once my order has arrived and if all is as it should be, I will say so . Every American company that I have dealt with online has so far been an excellent experience so far , I sincerely hope the Staus Quo remains .

My objective for this post is to express my feelings mid-transaction with "Gi Joes"
it is not intended cast the company in a bad light as much as to highlight a unusual practise .
Maybe someone can enlighten us ?

Regards
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#13 Consumer Comment

Sorry but you are mistaken.

AUTHOR: Antiecm - (U.S.A.)

I found this report tonight, and I have to say it is wrong, at least in the major part.
GI Joe's is a real business located in Richmond, KY. Why the local police don't know about it is beyond me. It is a radio store that sales and services radios and radio products. It is located beside the 76 truck stop and has been there for many years. I have been in the store many times, and yes, due to their location next to the truck stop, and the truck drivers buying or having work done on their radios, there is always a line to wait in to be waited on. Every day, as soon as they open, and uintil they close, its standing room only there.
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#14 Consumer Comment

Gijoes radios and electronics is in fact a real legit company...

AUTHOR: Rms2005 - (U.S.A.)

I am not nor have been employed by this company however will be more than happy to back up the fact that gijoes radios is in fact a real company that I have personally visited as well as mail ordered a couple of radios from and have never had any problems once so ever.
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#15 REBUTTAL Owner of company

There are some strange people in the world!!

AUTHOR: Wes - (U.S.A.)

GI Joe's Radio Electronics is a real company. You can look it up on Google maps. The map pin is off by a few hundred yards but it is close. we are at the travel ceneter I-75 Exit 97 in KY.

We are the most visited website of our type in the world (Cb radios, Scanners & Cellular equipmnet) see www.alexa.com website stats and rankings, click "traffic details" enter "www.GiJoesRadioElectronics.com" into the compare sites box. or go to:

http://www.alexa.com/data/details/traffic_details?q=&url=www.gijoesradioelectronics.com

We are currently ranked about 148,000th most visited website in the world and 26,000th in the US out of over one billion websites. We are extremely busy and do answer dozens of phone calls and emails every day along with handleing our walk in customers.

We owe our success to word of mouth advertising. It is done much better for us than any advertising you can buy.

The guy who made the complaint says our store does not exist at all. Ok. How did he buy the antenna from us?

I am not sure exactly what his complaint was. We never received any emails from him. All of our emails are usually answered within a few hours, ocassionally a day or two if we are really swamped. We have not received any chargebacks in the last few months that I am aware of. Credit card compaines will not usually allow a chargeback to stand if the buyer received the item.

Note: The President & CEO of the KY BBB is one of our regular walk in customers. His name is Neil. We have never had a complaint registered with them.

This seems like a poor practice to let persons post any thing they want without checking into it at all. At least they allow a response. The up side is that even bad advertising such as this ultimatly brings more customers to know us and buy from us. We enjoy our jobs here and enjoy making our customers happy, the vast majority are very nice but there is always that one out of a few hundered that can be very, very difficult.

Everyone have a GREAT spring and summer 2007.

Wes (Owner)
GiJoesRadioElectronics.com
Phone: (859) 402-0440
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