• Report: #656173

Complaint Review: gift2go

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  • Submitted: Thu, October 28, 2010
  • Updated: Thu, October 28, 2010

  • Reported By: Bob — Tulsa Oklahoma USA
gift2go
PO Box 550820 Fort Lauderdale, Florida United States of America

gift2go issued unuseable replacement Visa gift card for one purchased at Walgrens that was fraudulenty emptied before use by receipient Fort Lauderdale, Florida

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Gift2Go issued an unusable $95 Visa gift card to replace a $100 Visa gift card purchased at Walgrens.  The  original purchase was in 9/10/2009 in Tulsa.  When the recipient tried to use it in November 2009 it was demied for $0 balance.  On-line checking showed it had been fraudulently zeroed-out on 10/24/09 in Anaheim, CA. I filed a disputed transaction report with Cardholder Services on 11/25/09.

After never hearing back on the disputed claim, a call on 8/4/2010 resulted in them sending me a replacement Visa Gift Card for $95 ($5 fee deducted from original $100) in a few days.  I activated the card by phone as instructed, and the online www.gift2go.net web site shows a $95 balance.

No merchants will accept the card, "transaction denied".  When attempting to contact gift2go at their 866-643-0027 number, I now get a message to call a foreign number 10-15-15-8000 or use an on-line service calling10.com, with warnings that a nearly $5 fee will be charged.  It appears that gift2go is shielding themselves from customers that they have scammed out of the money spent to purchase the Visa gift cards.

I have an unusable card and am out the original $100 plus the service charge charged for the card originally at Walgrens, and no reasonable way to contact the scamming company.

What a rip-off!



This report was posted on Ripoff Report on 10/28/2010 10:48 AM and is a permanent record located here: http://www.ripoffreport.com/r/gift2go/Fort-Lauderdale-Florida-33355-0820/gift2go-issued-unuseable-replacement-Visa-gift-card-for-one-purchased-at-Walgrens-that-wa-656173. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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