- Report: #1097064
Report - Rebuttal - Arbitrate
Complaint Review: GiftCardRescue.com
GiftCardRescue.com8370 Court Avenue, Suite 1B Ellicott City, Maryland USA
GiftCardRescue.com Deceptive Advertising Ellicott City Maryland
*Author of original report: PIctures are worth 1000 words
*UPDATE Employee: Disney Merchandise Credit
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On their website, they advertise "Discounted Disney Store (Merchandise Credit, Not Disney Rewards) Gift Cards" and picture a Disney gift card. The first time I bought one, I received what they stated and showed, a Disney gift card. However, on my second order, they sent me a "Disney Store Merchandise Credit" card. They neither look like Disney gift cards nor do they function the same. A Disney gift card can be used at all Disney companies, including Walt Disney World. A Disney Store Merchandise Credit card can only be used at the Disney Store.
When I brought their deceptive advertising to their attention, they claimed the error was mine not theirs. If this were my first order, I might understand. But, on my first order I received what they advertised. It's the subsequent order that they have not provided me with what they advertised, instead switching it out for a difference card. The best they would do is allow me to return the order with a 10% restocking charge. They need to be shut down for deceptive adversting!!!
This report was posted on Ripoff Report on 11/05/2013 10:19 AM and is a permanent record located here: http://www.ripoffreport.com/r/GiftCardRescuecom/Ellicott-City-Maryland-21043/GiftCardRescuecom-Deceptive-Advertising-Ellicott-City-Maryland-1097064. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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