- Report: #966828
Report - Rebuttal - Arbitrate
Complaint Review: giftcards
giftcardsInternet United States of America
giftcards A gift card was sent to my address without a return address. Company wanted more information to activate card. Internet
My father doesn't use text message service under his mobile phone provider. So I called again to speak to support, and they said they couldn't activate my card and they couldn't tell me why I received this gift card or who it is from (Red flag #3). I found that really strange. So I tried looking through his emails and there wasn't a email from the gift card company anywhere. Which forces me to send the company a text message from my mobile device. I called the company again to speak to support and I immediately noticed it was the same person on the phone (Red flag #) and as soon as I spoke, they hung up (Red flag #4).
I provided the phone numbers that were on the letter below.
1-800-973-6671 9AM EST to 9PM EST Monday - Friday
1-888-676-5379 24/7 Voicemail Support - all messges returned within 24 hours
In the fine print at the bottom of the letter, it shows:
Consumer advisory - Giftcards International Pte Ltd., the holder of the GiftCard stored value facility, does not require the approval of the Monetary Authority of Singapore.
I hope all of this will help in catching the person or people responsible.
This report was posted on Ripoff Report on 11/09/2012 09:22 AM and is a permanent record located here: http://www.ripoffreport.com/r/giftcards/internet/giftcards-A-gift-card-was-sent-to-my-address-without-a-return-address-Company-wanted-mor-966828. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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