- Report: #939623
Report - Rebuttal - Arbitrate
Complaint Review: giftcards.com
giftcards.comPittsburgh, Pennsylvania United States of America
giftcards.com OmniPrepaid, LLC $300 gift card depleted to $0 all by service fees; NO service fees are listed on the card! NOT ONE PURCHASE. Pittsburgh, Pennsylvania
*UPDATE Employee: GiftCards.com Customer Service Director
Things have been hectic, so it's been a few years since I could find the time. Finally went to go use it and I was shocked to find out there is $0.00 balance on the card.
Giftcard.com took all $300 off the card for monthly service fees. There is NO explanation of the fees anywhere on the card (front or back).
I spoke with their customer service manager and he informed me that in the fine print on the terms and conditions that were sent to my sister it explained the monthly fees. He has let me know that they can't do anything about the situation.
This stinks; don't get cards from them.
This report was posted on Ripoff Report on 09/11/2012 11:58 AM and is a permanent record located here: http://www.ripoffreport.com/r/giftcardscom/Pittsburgh-Pennsylvania-15205/giftcardscom-OmniPrepaid-LLC-300-gift-card-depleted-to-0-all-by-service-fees-NO-servi-939623. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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