I purchased a pair of solitaire diamond earrings from a dealer called Nancy Kowal From Global Fine Diamonds Wholesalers from North Brunswick, NJ.
I ordered a 2.04ctw Platinum Diamond earrings color F and clarity VS for $8700. I was promised that I would get a EGL, NY certificate and all her stuff comes with a money back guarantee.
When I received the diamond earrings one the backs of the platinum diamonds studs was broken. I called herand she asked me to take it to a jeweler and get it fixed. I took it to Gold and Diamonds, Inc in Gahanna, OH. The owner who is quite a learned mantold me that these diamonds have come with a EGL international from Seoulcertificate and the diamonds do not look like the color and clarity as stated.
I took the pair of earrings to one of the most reputed appraisers in Columbus http://www. [continued below]....
it was appraised by Mitchell Dustin, Graduate Gemologist (GIA).
The EGL International certificate states the diamonds as
1. 1.01ctw F in color and VS2 in clarity.
2. 1.03 ctw F in color and VS2 in clarity.
The appraisal from Mr. Dustin came as
1. 1.01 ctw G in color and SI2 in clarity.
2. 1.03ctw G in color and I1 in clarity.
I called Nancy Kowal, the owner of Global Diamond Wholesalers and told her that I need to return the diamond earrings. She asked me to mail it and would give me a refund in 24hrs. I spent $150 and sent it insured to her by UPS overnite. She refused to accept the parcel and then called me and and she abused me with all the cuss words on the phone called me a liar and told me she will not accept the return and told me that she does not trust any appraiser and her appraisal is right.
I am now in a fix. I send her a check and paid her, check payable to her company. I do not know how to get a refund. I have a copy of the check I sent her, the fedex cover she mailed it, recorded phone conversations of her using abusive words.