• Report: #921415

Complaint Review: globalgoldxchange

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  • Submitted: Thu, August 02, 2012
  • Updated: Fri, January 11, 2013

  • Reported By: needhelp — Ohio United States of America
globalgoldxchange
4222 Fortuna Center Plaza Ste 152 Dumfries, Virginia United States of America

globalgoldxchange Global Gold and Metals Trading LLC FRAUD ALERT - Globalgoldxchange /Global Gold and Metals Trading LLC Dumfries, Virginia

*Consumer Comment: Earl Mobammed in PRISON FOR 9 YEARS!! LOL

*General Comment: globalgoldxchangescam@gmail

*Author of original report: Additional info on this case:

*Author of original report: To obserwator

*Consumer Comment: GGMT NSF check

*Author of original report: **BIG UPDATE** EARL ARRESTED

*Consumer Comment: "EARL" FINALLY PAID UP

*Author of original report: Hello p154830

*Consumer Comment: received order 10/16 fedex p154832

*Consumer Comment: I'll be filing charges tomorrow.

*Author of original report: Reply to Dae2dae

*Consumer Comment: me too

*General Comment: Another Victim 2

*Author of original report: Reply to LA Guy

*Consumer Comment: Global Gold Metals Trading Scam

*Author of original report: Addition to what I already said/did

*Author of original report: In response to locallyreferred of Grand Rapids

*Consumer Comment: p154832 --my response

*Consumer Comment: Another "Same Thing Happening To Me"

*Consumer Comment: ggmt

*Consumer Comment: SAME THING IS HAPPENING TO ME!!!

*Author of original report: Author: OFFICIAL RETRACTION

*Author of original report: DISREGARD THIS REPORT

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This is just a heads up for any of you looking to buy precious metals and happen to come across this site(and company) http://www.ioffer.com/users/globalgoldxchange .  I ordered metals from them four times.  The first two time I actually got the orders, but the last two I did not. 

They will pull you along and make great excuses for no delivery, and they even finally told me they were going to refund my money, and said they sent the refund out but didn't.  Please be wary since they have no qualms stealing thousands of dollars from you.  The owner goes by the name Adam or Earl Muhammed(he's filed in his llc as AbdulMalik Muhammed as an organizer and Bakerah Muhammed as registered agent), and he says it's a family company.

His company is an LLC (click) registered in Georgia but he actually operates out of Virginia.  The address provided for his business is probably just a mailbox.  Somehow he's been able to operate on the ioffer site for two years running with over 1000+ rating.  If he were on a better site, he'd be down by now.  I personally have been scammed out of thousands of dollars from them and they continue to operate on the ioffer.com site. I will be filing anywhere I can to get their name out and try to prevent others from being scammed.

I'm trying to save you pain so I hope this message gets out to anyone considering purchasing online from this guy. His phone numbers are 7039964752 (landline in Dulles Va), has a mobile I wont mention unless requested, and his official llc-filed number is 18888110722 which is just a fax line.  Their email is premetalex@gmail.com, and that's where his supposed son Riq does all of his accounting and email orders.  Any other questions just ask.

This report was posted on Ripoff Report on 08/02/2012 09:43 AM and is a permanent record located here: http://www.ripoffreport.com/r/globalgoldxchange/Dumfries-Virginia-22025/globalgoldxchange-Global-Gold-and-Metals-Trading-LLC-FRAUD-ALERT-Globalgoldxchange-G-921415. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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#1 Consumer Comment

Earl Mobammed in PRISON FOR 9 YEARS!! LOL

AUTHOR: vengeance - ()

Well that's what you get for making excuses for this guy about problems with the site and no time to search for your "one" coin.... Instead you should've been filing complaints with VA and GA authorities, Postal Inspector and the IC3 like me and got my $4200 back. The personal threats I made to him and his family I'm sure helped too.

But now he's doing 9 years in the big house so good luck getting your money...

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#2 General Comment

globalgoldxchangescam@gmail

AUTHOR: globalgoldxchangescam - (United States of America)

i have setup a Facebook page let me the news out so he does steal anyones money again !

http://www.facebook.com/pages/Globalgoldxchange-is-a-scam-Earl-A-Hill-will-steal-your-money/102569826586783
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#3 Author of original report

Additional info on this case:

AUTHOR: needhelp - (USA)

Just an update to this case-

Today November 19, 2012, Earl Mohammed appeared in federal court in Alexandria, Virginia for a preliminary & detention hearing. The Magistrate released Mohammed on $50,000 bail, along with other stipulations. The Magistrate also found that sufficient probable cause existed to proceed with the court case. The government alleged today the identified loss to
GGMT customers has continued to increase since Mohammed's arrest on November 8th and now exceeds approximately $1.3 million dollars. 
For the foreseeable future, USPIS will continue to investigate GGMT and Mohammed. 


If any information you provided us has changed, such as receiving a payment from GGMT, please let me know. We will
continue to provide you notices of upcoming court dates or any major developments. If you have any questions or concerns you may continue to contact me for additional information until you have been assigned a victim coordinator.


A couple of you requested attorney information. Attorney information is publicly available, but I would recommend you contact me regarding any questions or concerns you may have.


FEDERAL PROSECUTOR - Shane Cralle

                                  Special Assistant US Attorney, Eastern
District of VA

 

DEFENSE ATTORNEY - Pleasant
S. Brodnax, III

                              1701 Pennsylvania Avenue,  NW Suite
300 Washington, DC 20006




--
Ray CampbellPostal InspectorWashington DivisionU.S. Postal Inspection Service
Desk: (703) 280-7217

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#4 Author of original report

To obserwator

AUTHOR: needhelp - (USA)

Hello obserwator of Wood Dale (or anyone else for that matter in his situation),

Earl has already been charged, so this may be a bit too late to provide this info(never hurts to try).  If you haven't filed with the USPIS (or IC3), I suggest you email your info to postal inspector Raymond Campbell(raymond.campbell@leo.gov -spelled out - raymond dot campbell at leo dot gov and rpcampbell@uspis.gov -spelled out - rpcampbell at uspis dot gov)  of the USPIS and let him know the situation. He wanted any evidence related to this case, but just make sure you let him know that you're a new case, if you hadn't filed with the USPIS(or IC3) prior.  He said any knew information he'd send to the appropriate prosecutorial authorities.  His desk number in Washington is Desk: (703) 280-7217

Also the names of the prosecutor and defense attorney are the following:
FEDERAL PROSECUTOR - Shane Cralle

                                  Special Assistant US Attorney, Eastern
District of VA

 
DEFENSE ATTORNEY - Pleasant
S. Brodnax, III

                              1701 Pennsylvania Avenue,  NW Suite
300 Washington, DC 20006

Raymond Campbell adds in his email: "A couple of you requested attorney information. Attorney information is publicly available, but I would recommend you contact me regarding any questions or concerns you may have."

Additionally this case has caught the eye of the Washington Examiner here: link 

Also below is the original email I received from Raymond so you know exactly what information the USPIS is looking for:

You are receiving this email because recently you filed a complaint with the Internet Crime Complaint Center (IC3) regarding an online business  involved in precious metal sales - which we will refer to as GG.
 
The US Postal Inspection Service (USPIS) has initiated an investigation into the business and owner.  As part of our
investigative efforts, we need to obtain as much information as possible from potential financial victims.
 
To assist, we ask you to provide us the following:


All email communications - Please email /or print and mail your emails (include email headers if possible)


All copies of documents - Include a copy of all checks, letters, money orders, shipping labels


Total US dollar loss - This would be the total sum owed to you by GG


Explanation of all dollar loss - Provide a break down of each item you did not receive, the original dollar loss, and/or other types of losses)


Has GG paid or provided anything of value since you filed your complaint? - Please include itemized list of payments or products sent, dates of communications, shipping labels, etc. 


Summary or additional information that may be relevant

 
Please send this information to:  rpcampbell@uspis.gov  (rpcampbell at uspis dot gov)
In the subject line please state: GG: Your lastname, Firstname
 
Or mail via US Mail to :
 
Inspector Ray Campbell
US Postal Inspection Service
PO Box 3200
Merrifield, Virginia 22116
 
Should you have questions feel free to respond to this email.  In order for us to conduct a thorough investigation, we ask that you not divulge the existence of this investigation.
Also note the USPIS cannot comment or provide updates on active investigations, but at the conclusion of the investigation our findings will be presented to the US Attorney's Office for potential  criminal prosecution and restitution.
 
We appreciate your assistance in this matter.
 
Thanks,
 
Ray Campbell
Postal Inspector
US Postal Inspection Service
Washington Division
 
(703) 280-7217(desk)
 
PO Box 3200
Merrifield, VA 22116
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#5 Consumer Comment

GGMT NSF check

AUTHOR: obserwator - (United States of America)

I have the same problem with GGMT , their refund check bounced twice.

Anyone with information how to succeed in getting my money back please email me at  : vlodek1@yahoo.com
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#6 Author of original report

**BIG UPDATE** EARL ARRESTED

AUTHOR: needhelp - (USA)

Hello everyone,

I received an email from a USPIS inspector that they interviewed Mr. Mohammed, and at the conclusion of this interview they arrested him on mail fraud (18 U.S.C 1341).

As per the email:
"He will appear in federal court tomorrow afternoon for his initial appearance in front of a US Magistrate Judge in the Eastern District of Virginia, located in Alexandria, Virginia, where he will be
formally charged. "

I don't know what this will mean for those still looking for resolution, but I figured I'd update you all.

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#7 Consumer Comment

"EARL" FINALLY PAID UP

AUTHOR: vengeance - (USA)

i just received a fedex envelope addressed from one Dean Worth at the GGMT address in Dumfries that we are all familiar with. it had a cashiers check for the amount owed me minus $20 !!!!  LOL

what a sleaze bag that Abdulmalik (Earl) Mohammed is. i JUST KNOW in his twisted sociopathic mind he believes he deserves atleast $30 for AAALLLLLL the trouble i caused HIM... i know you that have spoken to him know exaclty what im talking about. the guys is really sick.

If you want your money back you need to run full court press on him form every angle. Civil, criminal, legal, personal, etc... too much to type here but if you contact me i will forward the dossier i compiled on "Earl" and tell you how and where to file complaints with VA Attorney Genereal and GA Attorney General, IC3 (FBI internet crime division), etc.

kevin at thebombsteak d0t c0m
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#8 Author of original report

Hello p154830

AUTHOR: needhelp - (USA)

To p154830,

That's great to hear you got your coins!  Hopefully other peoples' orders will be fulfilled as time goes on.  Your resolution may give them hope that their orders/refunds will be fulfilled over time.  I'm just glad another person(other than myself that has posted on here) has had their problem resolved, and that you posted your resolution.  I think it's good for anyone who has had resolution to also post it on here if and when that happens.  As for the price being too good to be true, I'm sure that's why most of us jumped right in (other than the "pristine" feedback and duration they were on ioffer).

Regarding your ebay/ioffer date observation, that's something I didn't notice before, so good on you for providing more info to this situation.  I actually contacted all of those buyers that got ripped off by the user named "globalgoldxchange"on ebay to see if they could give me any input on their situations (which occurred back in 2010). I got a response back from three of them, basically saying they either got a bad tracking number, or no response from the seller. They all got refunds back via paypal since the user wasn't making good -no other info was provided. 

Also for other people's benefit, did you stay in constant contact with GGMT via phone/email?

Again, good to hear you got your coins. 
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#9 Consumer Comment

received order 10/16 fedex p154832

AUTHOR: p154830 - (United States of America)

I received my order via fedex today.  The full order was inside and packed as it normally was... only difference was fedex instead of usps and the coins came in flips this time. Generally they would arrive packed in a taped ziploc.  GGMT has not ripped me off although it did take 5 weeks for me to finally get 3 pending orders.  My experiences have been odd at times, but I'm finally glad to have all my orders in my posession.  The prices still seem too good to be true, which leads me to believe that some people will never get their orders.

54admit that it would be MY fault if I got s0 cammed by ggmt. I look back a few months ago and recall being very skeptical of ggmt.  They had 1000+ positive reviews on ioffer, HOWEVER, no real address (just a ups address),  no credit cards accepted (perfect way for a scammer to steal money since there would be no way for a chargeback to be done) and the prices.. my god! they were below spot with free shipping at some times.  

The real red flag was the fact that an ebay user: globalgoldxchange created on 8/10/10 was banned for not sending 1 oz gold coins to about 10 different people.  Earl denies that that user was him.. I doubt that!  The ioffer user globalgoldxchange was created on 8/10/10 as well! WHAT KIND OF COINCIDENCE IS THAT!? NOT TO MENTION THE EBAY USER IS LOCATED IN GEORGIA TOO!  Online auction dot com also has a globalgoldxchange user. This user started selling 10/11/10.  Earl admits that this account was his, and that he stopped selling their becuase of low traffic on that site.

I really dont know what caused earl to ship my order... was it because it was relatively small ($1k)and he didn't want to have the trouble of such a small order amount calling the FBI on him?  The order was supposed to ship 9/28/12 via usps but to this day the tracking shows "info received".  The fedex shipment left woodbridge, va on 10/11 and arrived 10/16. 

That's is all Im going to type, it is too tedious, maybe I can make a youtube video. 
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#10 Consumer Comment

I'll be filing charges tomorrow.

AUTHOR: Vegas Boss - (United States of America)

Earl's not returning calls and never delivered as promised.

Called my lawyer and will be meeting tomorrow. First step will be filing theft and wire fraud charges tomorrow. This will be done in Earls city and county. This will happen tomorrow AM.

Those of you out of state contact earls local city and county officials and paper work can be emailed to you and you than fill out and sign and fax at number provided. If you have cover letter from lawyer so much the better.

Lawyer will have more input on a civil case later. This will be need to be notorized and filed at the county court house.

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#11 Author of original report

Reply to Dae2dae

AUTHOR: needhelp - (USA)

To Dae2dae,

Unfortunately you'll have to just file with whatever agencies you see fit, if contacting them directly via their email and phone doesn't work.  I believe I heard from another complaint on this site that they have a new phone# - you might want to check on that.  I might even suggest filling all your information with a local police department if none of the other measures work.  Unfortunately this seller seems to have gone rogue by the looks of his latest one-star reviews on ioffer.  You'll just have to file with whomever, and hope for the best.  You might also want to get your email out there so others who have been scammed can network with you.  On this site you may have post your email spelled out with an at instead of @ because sometimes they'll redact (omit) your email as they've done that to me before.  I wish you well and hope you get some resolution.
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#12 Consumer Comment

me too

AUTHOR: dae2dae - (United States of America)

I have been waiting for purchases to be shipped since the 12th of september and as ggmt has stopped returning or answering both emails and phone calls, I too am afraid that they have robbed me of my hard earned money. I have reported them to the BBB and IC3 and the postal fraud department. Do the people that have had their product sent or money returned have any suggestions on how I can resolve my situation?
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#13 General Comment

Another Victim 2

AUTHOR: Victim0 - (United States of America)

I think everybody will find this helpful. I am also a victim of GGMT. Silverfoot999 at g mail

http://mugshot-catalog.com/booking/646912/ABDUL-MUHAMMED
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#14 Author of original report

Reply to LA Guy

AUTHOR: needhelp - (USA)

Hello LA Guy,

In response to the tracking inquiry, the answer is a profound NO, they did not provide me with any manner of tracking for the check.  In fact it took them about 2 weeks for them to even tell me that they SENT a check after I had requested one - Rudely I might add(they told me via email NEVER to contact them again). Then I waited approximately another 12 days for one to show which didn't, so I told them to cancel it.  They showed absolutely no concern that a $23k check that they issued, went missing which was just another cause for concern.  I then requested that they wire the funds directly into my accounts, and provided them my wire information.

That's where more delays occurred.  I provided them my wire info and they strung me along for almost 2 weeks saying that my wire information was incorrect(putting the blame on me, the customer again), and every time they emailed me to tell me they were making another attempt to wire the funds, nothing went through. Just to be sure that my info wasn't wrong, I made sure the bank knew what I provided him, which was sufficient for a wire transfer. I finally got fed up and filed with further authorities , and then called him directly (Earl) and had it out with him over the phone.  At that point I was thoroughly fed up, and wasn't taking anymore excuses.

He said he would head out to the bank that day and do it.  He called me later but I didn't pick up, and he left a voice mail saying the transaction FINALLY went through since he contacted my bank directly and got the CORRECT information(which I actually provided the first time, so I knew that was bs), and that it should clear the next day.  I still was skeptical but he called me the next morning and asked if the money had hit my bank account.  I said I'd have to check , and to my great surprise and joy it was.  He then threatened to sue me if I didn't take down everything I had put on the internet.

Additionally, after I finally got my funds, he said he was going to send me a "package" showing all of the attempts they made to not only send me the check, but the wire attempts.  I think that was a form of intimidation, and a confirmation that I was the responsible party for all of this mess(since he said something about me owning up to my mistakes that "caused" all the delays).  Not to my surprise, a package never showed up because I believe all of those so-called attempts probably never occurred.  Needless to say, dealing with Earl and co. was a test of my sanity and patience, and I feel for every last one of you in the same position.
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#15 Consumer Comment

Global Gold Metals Trading Scam

AUTHOR: LAguy - (USA)

To the author of this report, when they told you they sent a check out did they provide you with any proof of mailing, tracking number, etc? How did you end up receiving your refund at the end? Did the check just show up one day in your mail box? Would really appreciate the information, I am in your position right now. Thanks
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#16 Author of original report

Addition to what I already said/did

AUTHOR: needhelp - (USA)

I forgot to mention previously that I also filed with the FBI's internet crime complaint center at the following address: http://www.ic3.gov/default.aspx .  I just wanted to be thorough!
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#17 Author of original report

In response to locallyreferred of Grand Rapids

AUTHOR: needhelp - (USA)

Greetings to locallyreferred of Grand Rapids,

I am the author of the report, and here's the answer to your inquiry.  You asked what I did to get my money back.  I can't be sure exactly what motivated them to give me the refund, but the following is what I did:  I was in constant contact with them via premetalex@gmail.com and by phone. I called Earl and asked him when he was going to send back my funds, and finally I put up fraud reports (as seen here, and which they quickly acknowledged they
had seen), and reported them on other scam sites. Additionally I kept in contact with my bank to let them know about the series of events going on, especially about GG MT's inability to send me a wire transfer(GGMT claimed the
wiring info I provided was incorrect - which was NOT accurate).  I also filed complaints with the State Attorney General's office in the state where I live; and also in Virginia, and Georgia. I then filed with the Department of Justice, the USPIS (United States Postal Inspection Service) , the Better Business Bureau, and the Federal Trade Commission.  I almost filed a police report with my local police (at a lawyer and my banker's suggestions) and just about contacted the IRS about them, but at that point I had already received my refund. I'm sure you can find the links for all of these sites online if you
feel that is the best way for you to proceed. 

If there was a death in the family, then you may want to give them more time, but it is obviously up to your own discretion when to act further.  Make sure you keep everything you've done written down so far(all transactions) for complete accuracy as I had done.  I also networked with other people who had alleged similar issues.

Like I said previously, I did eventually get my money back after 83 days.  Even though I'm grateful my problem has been resolved, and I have rebutted my previous statements, Earl threatened me with a lawsuit for posting these reports. I see
now that these complaints are piling up against his company so I feel compelled to help others further with information that I found publicly online.  I hope you and everyone else gets your money ormetals eventually.

PS - I've heard a few people say they can't seem to get a hold of Ioffer.  They have a helpdesk at
http://help.ioffer.com/home where you can file a report/inquiry, and they have a twitter account at https://twitter.com/iOffer_Help where you can get a hold of admins/support directly.  I've used both myself and I know that if you write a ticket on the first link, then go to twitter and give them your ticket number, they'll address it much quicker.


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#18 Consumer Comment

p154832 --my response

AUTHOR: p154832 - (United States of America)

I see that a few people think that I am Earl, but I am actually the user p154832 on ioffer.  I listed a $999 coin to try to get into contact with some people that bought from global gold xchange and ask them if they were ripped off or what happened. ( ioffer doesn't allow messages to be sent unless you've made a transaction with that user you're trying to message... they do however, allow you to list an item for somebody and type a message to that "potential buyer".) Anyway, friday I called Earl and he provided me with a tracking number.  It hasn't update from "electronic shipping info received on 9/28".  Hopefully, monday it will.  It's funny how somebody actually saw my ioffer listing other than the person it was meant for.  Another loophole I found on ioffer is the ability to look at people's messages if they haven't marked their transaction as private.  I can read every message between global gold and the buyer, but only if the buyer has not made the transaction private. My experiences with global gold have been quite odd at times.  At first they followed their claim of shipping 10 business days after funds being received.  Then they began marking "payment received" 3-4 days LATER than when the funds disappeared from my account.  Then one day they marked my package "shipped" but the tracking didn't change for 2 weeks because they were still waiting on one of my products to arrive.  It took me a while to figure this out, until somebody answered on the 2nd or 3rd phone call I tried to make and told me that they ran out of stock and were waiting for their shipment.   This was about when communication slowed down, but I still continued making orders.  The next couple of orders were fine... but like I said, they didn't reply to any emails. The last package I received from them was on 9/10.  2 more orders were supposed to ship by 9/15, but they never did.  I called and left a voice mail asking what was up, and Earl called back and said they were out of the office because of a death in the family.  I was fine with that as long as I received the coins a few weeks later.  If anyone wants to ask questions, find p154832 on ioffer and message me.  I don't feel like typing this all out
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#19 Consumer Comment

Another "Same Thing Happening To Me"

AUTHOR: vengeance - (United States of America)

The last consumer comment is clearly from Earl (Mohammad Abdul Malik) himself!

it is very indicative of his typical attitude that he his doing you a favor by selling you your measly worthless 1 coin, so just shut up and wait until he his damn good and ready to ship when he feels like it. HE is far too busy with REAL orders. And then he posts one of his million excuses "a death in the family" and then low and behold im just some random consumer and i logged in to MY ioffer site and it was in Turkish! i Call BS!! as of 09/29/12 he or his alleged daughter have not even logged into the ioffer site for 4 DAYS!!, Dont respond to emails, calls or communcations thru the ioffer site.

They have 4210.00 dollars of mine and i want my product or i will be boarding a plane to GA.

he may have sold his home Feb. 12th 2012 located at 1479 fieldgreen overlook stone mountain GA but i have family in LAPD anti-terrorist division which means they have FBI clearance.....

You can book a flight for $322 and i am requesting vacation days to take a little trip. IM not waiting 6 months for him to tell me some BS story that he sent a refund check that was cashed and that its MY problem to chase it down like he has done to toher people!!

I have just begun to recover financially from the crash of 08 and now this derelict pulls this on me?!

NOT GOING TO HAPPEN... I PROMISE YOU!!!



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#20 Consumer Comment

ggmt

AUTHOR: p154832 - (United States of America)

I do believe that the site has been having some problems.  I myself signed into my account and noticed that everyone option was written in Turkish.  Also, when I added 80 of something to my cart and checked out, it only said i purchased 1.  Just give them some time.  I know you don't want to be told this, but his priorities aren't your tiny silver orders of just 1 coin... he has other things to do than to search for your order on a broken website. One of his family members passed away too, so they were out of the office for several days. 
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#21 Consumer Comment

SAME THING IS HAPPENING TO ME!!!

AUTHOR: locallyreferred - (United States of America)

HI,

Globalgoldxchange Is doing the exact same thing to me right now. I have made 4 orders and the first two although slow arrived without an issue. So I made the next two orders like the first and nothing after 5 weeks. I try to contact "earl" through the site and no responses.

I am seeing a lot of complaints lately and I was wondering if you could give me any tips to help get the silver of my money back?

I tried calling and he answered making a lot of excuses about the site. He was out of town. Basically telling me to wait and if he didnt have the order resolved by Friday to call him back? 

Ioffer.com does not have a reliable customer service I have found so I was unable to get a hold of someone to check to see if the site really is acting up and earl was telling the truth.

Any info from you would help.

Thanks


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#22 Author of original report

Author: OFFICIAL RETRACTION

AUTHOR: needhelp - (USA)

From the author:  GLOBAL GOLD AND METALS TRADING LLC /GG MT/ globalgoldxchange has fulfilled their commitments to me as the customer.  I RETRACT and RESCIND every bit of what I had written prior. GG MT is a good company who has honored their promises to me, and I would not hesitate to recommend them in the future.  Again GG MT is a good company, and all statements said prior are null and void. They've provided full service to me in full and have done exactly what they told me they'd do.  They have provided everything that was promised.  Again, I retract the prior publication.
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#23 Author of original report

DISREGARD THIS REPORT

AUTHOR: needhelp - (USA)

I am the publisher of this report, and Global Gold and Metals Trading LLC is an honorable company.  They have refunded my money IN FULL.  Again all issues have been resolved, and I wouldn't have any qualms recommending this company.  I RETRACT everything stated as everything has been fixed, so prior statements are null and void. 
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