• Report: #295933

Complaint Review: Globalinx

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  • Submitted: Mon, December 31, 2007
  • Updated: Mon, December 31, 2007

  • Reported By:Bethlehem Georgia
Globalinx
275 Kenneth Drive,Rochester, New York 275 Kenneth Drive, Rochester,, New York U.S.A.

Globalinx Charged 2 subsequent bills for disconnected account. 275 Kenneth Drive, Rochester, New York

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I was forced to change VOIP companies because on Novemeber 12, Globalinx disconnected my services for overseas calls that I later found out was not billed on my regular monthly bill. I could not understnd the disconnection until it was explained to me later. I was also charged by my credit card company for excesses. However, on that day, November 12, 2007, I switched to Vonage and my number was ported over on November 13, 2007.

Subsequently, I was still billed by Globalinx at the end of the month but not on the regular Nov 24 - instead on Dec 3. I spoke to several persons inlcuding a Bill Wheater who promised that if I faxed him my Vonage bill he would refund my money.

The other persons did not appeared to have made notes on my account file. Instead, I was just billed today, Dec 31, 2007 for $83.00 including early termination of $49.00 and a new monthly bill of $24.95. I had returned their DTA box for a credit of $50.00 that appeared to have reduced the termination fee from $99 to $49.00. I am not disputing the $49.00- only the two service bills totaling $approx $50.00. Before this there were other billing problems since I started in June 2007 such as not getting any bills until I called them and then being billed for 2 months at one time in September 2007.

Sharon
Bethlehem, Georgia
U.S.A.

This report was posted on Ripoff Report on 12/31/2007 02:14 PM and is a permanent record located here: http://www.ripoffreport.com/r/Globalinx/275-Kenneth-Drive-Rochester-New-York-NY-14623/Globalinx-Charged-2-subsequent-bills-for-disconnected-account-275-Kenneth-Drive-Rocheste-295933. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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