• Report: #1053614

Complaint Review: GM Cadillac

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  • Submitted: Fri, May 24, 2013
  • Updated: Fri, May 24, 2013

  • Reported By: Vito Gianni — bowen island Alabama
GM Cadillac
1189 COLONEL SAM DR Oshawa, Ontario, L1H 8W8 Oshawa, Ontario Canada

GM Cadillac GM Cadillac I spoke to GM in the States and they said that to receive a Recall Clearance letter i had to contact this decision in Canada called Vintage Vehicle Services Inc. when i requested the recall clearance letter they asked me for $270 fee, for a document that should be free, since that is required to as support of your vehicle documentation. I then complain with GM and after a month they did call me to say that they can't do anything about it because is a third party company. So if you ever purchase a GM vehicle be aware that they will have an awful customer service and once they get your money they don't care about their clients anymore. I paid over $70,000 for my truck and they now want to charge $270 for a piece of paper that says nothing on. they should be ashamed! I will sell my truck and never buy Cadillac or any GM ever again, screw them! Oshawa Ontario Oshawa Ontario

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GM Cadillac I spoke to GM in the States and they said that to receive a Recall Clearance letter i had to contact this decision in Canada called Vintage Vehicle Services Inc. when i requested the recall clearance letter they asked me for $270 fee, for a document that should be free, since that is required to as support of your vehicle documentation. I then complain with GM and after a month they did call me to say that they can't do anything about it because is a third party company. So if you ever purchase a GM vehicle be aware that they will have an awful customer service and once they get your money they don't care about their clients anymore. I paid over $70,000 for my truck and they now want to charge $270 for a piece of paper that says nothing on. they should be ashamed! I will sell my truck and never buy Cadillac or any GM ever again, screw them! Oshawa Ontario


This report was posted on Ripoff Report on 05/24/2013 11:50 AM and is a permanent record located here: http://www.ripoffreport.com/r/GM-Cadillac/Oshawa-Ontario-L1H-8W8/GM-Cadillac-GM-Cadillac-I-spoke-to-GM-in-the-States-and-they-said-that-to-receive-a-Reca-1053614. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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