- Report: #1124598
Report - Rebuttal - Arbitrate
Complaint Review: GM Financial
GM Financial801 Cherry Street Ste. 3500 Fort Worth , Texas USA
GM Financial Americredit Ripped Off in the Reinstatement Department Fort Worth Texas
*Consumer Comment: They are ripping YOU off?
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Due to hart times I fell behind on my car payments. Therefore my vehicle was repossessed. Although, I called to pay them the past due amount, I was routed to an answering machine message in the "reinstatement department". I called regullarly from the time the department opened until the time they closed and left professional sounding messages. However, nobody called me back. Customer service could not help me because they did not have the exact dollar amount I owed and could only keep transferring me to th reinstatement department. The collections department and corporate departments also routed me to the reinstatement department. Meanwhile, late fees, storage fee and rental car fees continue to accrue without apparent resolve. I was told that since there was a holiday, they are behind on their calls.
This report was posted on Ripoff Report on 02/18/2014 05:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/GM-Financial/Fort-Worth-Texas-76102/GM-Financial-Americredit-Ripped-Off-in-the-Reinstatement-Department-Fort-Worth-Texas-1124598. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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