- Report: #926131
Report - Rebuttal - Arbitrate
Complaint Review: GM MOTOR CLUB
GM MOTOR CLUBNEW YORK, New York United States of America
GM MOTOR CLUB GM MOTOR CLUB TOTALLY UNRELIABLE NEW YORK, New York
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Now I need to find a place that I can charge my cell phone. I am so furious at this point. I was given the runaround all day long by GM and Quality Automotive. When I spoke to GM for them to send a different tow company, they told me they would have to cancel that service call and put in another one and it could take over another hour. I decided to give Quality one more chance and called to see what the story was now. The dispatcher then puts me on hold yet again. He comes back on and tells me he is a few blocks away. I again wait over 1/2 hour more. They never showed. At this point it's 10:30 at night and I have waited the whole day to try and have my car towed. I finally called to tell my wife to call GM and have them cancel the service and I take the train home and get home at midnight. This is the best, my wife texts me that when she spoke to GM and they got in touch with Quality Automotive, the dispatcher told GM that the driver had to stop to use the restroom. My car is still stuck in Manhattan and now I need to call customer service tomorrow to try and resolve this
because today is Sunday and there is no customer service on Sunday. GM and Quality Automotive are totally unreliable and do not ever do business with either of them. I guess I will now have to join AAA.
This report was posted on Ripoff Report on 08/12/2012 07:41 AM and is a permanent record located here: http://www.ripoffreport.com/r/GM-MOTOR-CLUB/NEW-YORK-New-York-/GM-MOTOR-CLUB-GM-MOTOR-CLUB-TOTALLY-UNRELIABLE-NEW-YORK-New-York-926131. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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