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Report: #504275

Complaint Review: GNS - Global Nutrition Sciences - Nutra Lane - Internet

  • Submitted:
  • Updated:
  • Reported By: R. — Philadelphia Pennsylvania USA
  • Author Not Confirmed What's this?
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  • GNS - Global Nutrition Sciences - Nutra Lane www.nutralane.com Internet United States of America

GNS - Global Nutrition Sciences - Nutra Lane Cancelled product, sent it back, still charged me full price. Internet

*UPDATE Employee: Company Response

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This is just a warning to anyone who wants to buy or sample their products.  I had ordered a trial of Slim Seduction from Nutra Lane from an internet ad site that I have used before.  This was a 14 day trial.  I got the item and called to cancel the monthly orders and return the product and NOT be charged at all since it was during the trial.  Ok, I got the RMA # and sent it back the next day via USPS with delivery confirmation.  It was delivered to them on September 21, 2009 which was confirmed. 

I get an email from them October 3rd saying I need to update my credit card information because they tried to charge me for the full amount but it was declined.  Well, I had a feeling this would happen so I made sure the card would not be charged by them again, and I was right on.  I emailed them back and have not heard anything, but I cut and pasted the confirmation that it was returned to them.  This company is like all the others out there that are 100% RIP OFF and make $ by screwing people like this with huge charges for items they returned or did not order.  XM Labs and Biogen do the same things.  BE CAREFUL and make sure to use a prepaid card when ordering anything like this online.

This report was posted on Ripoff Report on 10/04/2009 07:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/gns-global-nutrition-sciences-nutra-lane/internet/gns-global-nutrition-sciences-nutra-lane-cancelled-product-sent-it-back-still-charg-504275. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Company Response

AUTHOR: Nutra lane - (U.S.A.)

POSTED: Thursday, October 08, 2009

We apologize for any inconvenience this may have caused. Please contact us at 1-877-242-1376 and we will gladly address your concerns and resolve this issue.

Sincerely,

Supervisor Nutra Lane

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