• Report: #314214

Complaint Review: GO Big Media - GO Big Network - Gobignetwork.com

  • Submitted: Mon, March 03, 2008
  • Updated: Thu, May 15, 2008

  • Reported By:lehigh acres Florida
GO Big Media - GO Big Network - Gobignetwork.com
1275 Kinnear Road Columbus, Ohio U.S.A.

GO Big Media, GO Big Network, Gobignetwork.com Automatic subscription and no refund polciy equals DO NOT USE gobignetwork.com Columbus Ohio

*UPDATE Employee: Go BIG Network The World's Biggest Community for Startup Companies

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BUYER BEWARE gobignetwork.com will sign you up for its automatic renewal subscription service if you use them. You do not have a choice. They will call you explain to you that it is mandatory to subscribe. If you do not cancel within X days they bill you for the full $100+ per month service. They will NOT refund your money if you forget to cancel. They will not remind you before they rebill.

Furthermore if you try to turn off the subscription before the end of your first month they present it like a cancellation, 'CANCEL LISTING text. IE that you will be removing your listing before the month is over if you do not want to renew it.

This company is extremely shady. they have everything listed just enough to make their subscription service and no refund policy legitimate to the powers that be (IE BBB and MASTERCARD). DO NOT USE THEIR SERVICE. IT DOES NOTHING.

We got a total of 2 inquires on our posted business project within the first few days. THAT WAS IT. EVEN AFTER THEY RENEWED my listing, without my approval or notice of rebilling. NOTHING! NOT ONLY WAS MY RENEWAL NOT WANTED IT DID NOTHING TO BENEFIT ME TO BEGIN WITH.

Rippedoffbusiness
lehigh acres, Florida
U.S.A.

This report was posted on Ripoff Report on 03/03/2008 11:17 AM and is a permanent record located here: http://www.ripoffreport.com/r/GO-Big-Media-GO-Big-Network-Gobignetworkcom/Columbus-Ohio-43212/GO-Big-Media-GO-Big-Network-Gobignetworkcom-Automatic-subscription-and-no-refund-polciy-314214. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Go BIG Network The World's Biggest Community for Startup Companies

AUTHOR: Trey Rice - (U.S.A.)

Go BIG Network is a marketplace where members can connect with investors and those investors are all around the world. You can purchase a Request for funding from Go BIG, that serves as an advertising, or a classified that describes your funding need.

A Request is more like a public message, or a classified. The Request will post to the site for all members to have the opportunity to view and respond to your ad. We offer multiple services that will allow you to reach out to other members on Go BIG. A subscription allows you to directly contact any member on the site by sending a private message directly to a member's profile or Request on Go BIG. A subscription allows you to contact any member on the site, regardless of whether they have posted a "Request" (ad) to promote their opportunity.

We do have a seven day free trial for members to try out our services. If you cancel within those seven days you can be refunded. Outside of those seven days we simply cancel all future billing and allow your account to run through its current expiration date. This information is all disclosed at the time of the sign up.

We have a network of over 120,000 members on our site currently using our services to find funding, fill job openings, and get projects done.

Thousands of Investors visit the network to seek out funding opportunities, read the requests and contact you based on their interest.
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