• Report: #777900

Complaint Review: GO MOBILE DIRECT

  • Submitted: Sat, September 17, 2011
  • Updated: Sun, January 27, 2013

  • Reported By: julie — raleigh North Carolina United States of America
GO MOBILE DIRECT
418 southtown circle rolesville, North Carolina United States of America

GO MOBILE DIRECT SCAM --- SAY THEY ARE APPROVED RETAILERS AND ARE NOT--- WATCH OUT rolesville, North Carolina

*Consumer Comment: not sure about go mobile direct any more

*Author of original report: gomobile is still scamming...dont be next

*Consumer Comment: good service, long time customer

*Consumer Comment: Highly Recommended

*Consumer Comment: Alert

*Consumer Comment: GoMobileDirect = Life Changing Exsperiance

*Consumer Comment: current customer - worth every penny

*Consumer Comment: go mobile direct recommended - WORTH EVERY PENNY

*UPDATE Employee: The Truth of the Matter

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

Do not use GO MOBILE DIRECT !!!!!  They are the biggest scam out there.  They say they are approved to sell all these providers but they are not they are approved through another carrier to sell the airtime. 

DO NOT waste your money on paying these fees because you do not have too.  There are companies out there that will allow you to sell airtime without paying any start up costs. 


They told me that I would be able to sell boost mobile phones and that they had them in inventory.  They only had old phones so I contacted boost to find out that I am not authorized to sell boost phones and that is why they dont have any current inventory.  I told them that boost would fine me for having their phones in my store without being an authorized retailer and they told me to tell the boost people to get out or I was going to call the police.  Does this not seem shady or what???? 

So to protect myself from getting fined I did more research to find that you do indeed need to be approved by boost to sell their phones.   If you are even thinking about getting into prepaid sales please contact me.  I will gladly direct you to a professional company with no fees.  Please do not get screwed by GO MOBILE like I did and am find out more and more people have too.


This report was posted on Ripoff Report on 09/17/2011 08:29 AM and is a permanent record located here: http://www.ripoffreport.com/r/GO-MOBILE-DIRECT/rolesville-North-Carolina-27571/GO-MOBILE-DIRECT-SCAM-SAY-THEY-ARE-APPROVED-RETAILERS-AND-ARE-NOT-WATCH-OUT-rolesv-777900. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on GO MOBILE DIRECT

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
1Author 8Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

not sure about go mobile direct any more

AUTHOR: unknown - (United States of America)

I have never had a business with go mobile but I was about to sign up until I seen your rip off report. So thanks a lot and if possible can you please send me the information for the other company to my email jeremiahrichardson08@yahoo.com thanks
Respond to this report!
What's this?

#2 Author of original report

gomobile is still scamming...dont be next

AUTHOR: julie - (United States of America)

If Gomobile is such a great company then why are so many of your looking at the rip off reports if they were so great to you. Since I posted this I have received MANY calls of others that were scammed just like me.  Funny how Angelo nor Paul or anyone else will respond to my request for contact information for me to purse legal action against gomobile nor will they answer the others who have asked.  All I want to do is get the word out so others don't waste the money when you dont have too.  If you are selling BOOST phones in your location you need to watch out.  gomobile is not authorized to sell the devices and you are not an approved retailer by having the gomobile agreement EVEN if they say....  It is a LIE!!!!!!!!!!!!!! and Boost will take action against you if you have product in your store and are not an approved retailer.  Trust me on this!!!
Respond to this report!
What's this?

#3 Consumer Comment

good service, long time customer

AUTHOR: Ahmed - (United States of America)

my name is ahmed I have c stores in boston and I am a long time customer of go mobile direct. I have used for my 3 stores and would highlly recomend to all cell phone product dealers. great company, good services, good products. I sell boost, at&t, and tmobile products from store and have not any problems. will use again for 4th store we are going to open in michigan
Respond to this report!
What's this?

#4 Consumer Comment

Highly Recommended

AUTHOR: Kathy - (United States of America)

im Kathy, i signed up with gomobiledirect about 5 months ago, great team they have helped us quite a bit. Quite pricey compared to some of the other options out there, but you get what you pay for and 2 other systems I signed on which didnt cost me anything I also get 0 support which has left me in a pickle. If you want to sell phones you need to hire this company. Have recommended to my friends, best service out there
Respond to this report!
What's this?

#5 Consumer Comment

Alert

AUTHOR: mr rik - (USA)

Alert
Respond to this report!
What's this?

#6 Consumer Comment

GoMobileDirect = Life Changing Exsperiance

AUTHOR: evanmv30 - (USA)

My name is Evan and i have been with GoMobileDirect for a little over a year now. Since i have been with GoMobileDirect I have yet to experience any problems or conflicts with the phone services I provide. They have been great all around have provided me with the best service all around. I would rate them a 10 out of 10. GoMobileDirect changed my life and made all my dreams come true. My business is doing great and my customers have been satisfied. I honestly cant believe how far i have come and how far GoMobileDirect has taken me. If your looking to make a change in your life do as i have and go with GoMobileDirect.
Respond to this report!
What's this?

#7 Consumer Comment

current customer - worth every penny

AUTHOR: Leon - (United States of America)

my name is Leon in va beach, I have been with gomobiledirect for a little over 8 months now, and I can see that my experience with them has been a good one. they have been a blessing for me and my family and I have been able to quit my job at the plant and my wife and I work full time in the store. my rep is Dylan there, anyone thinkng about becoming a cell phone dealer i can give gomobiledirect 5 stars. their system is a little pricey but it was worth every penny
Respond to this report!
What's this?

#8 Consumer Comment

go mobile direct recommended - WORTH EVERY PENNY

AUTHOR: Leon - (United States of America)

my name is Leon in va beach, I have been with Gomobiledirect for a little over 8 months now, and I can see that my experience with them has been a good one. they have been a blessing for me and my family and I have been able to quit my job at the plant and my wife and I work full time in the store. my rep is Dylan there, anyone thinkng about becoming a cell phone dealer i can give gomobiledirect 5 stars. their system is a little pricey but it was worth every penny
Respond to this report!
What's this?

#9 UPDATE Employee

The Truth of the Matter

AUTHOR: Go mobile - (U.S.A.)

My name is Angelo and I work for the company.  You know, first and foremost anyone reading this must know that everything we do is stated in writing on our website http://www.gomobiledirect.com. This customers' accusations are simply not true.  Here is the real scoop about this customer:

1. They requested information about our services from this web page:
http://www.gomobiledirect.com/verizon-franchise.html (mind you no connection to Boost Mobile at all)

2. They contracted us to get them carrier access, which we did - and their prepaid wireless terminal is ON and has been on since June and can currently access and process over 100 prepaid wireless products.

3. This person then decides to purchase inventory from some other company (not us or anyone related to us), and interestingly - purchased ALL TMOBILE, AT&T, SIMPLE MOBILE, and other GSM inventory- instead of Boost Mobile or compatible gear, which she later claims was why she signed up - which we can prove otherwise.

4. Can't sell any of this stuff for one reason or another

5. Claims to have called our hotline # when the phone company, the representative, and any one else from this company has no record of her calls in almost two months

6. Then comes back several months later and complains that she is not "boost mobile authorized" - which she insinuates is why she can't sell anything - and wants to raise hell for the fact that her business accumen is sub par and she is obviously not able to keep her store open.

The following disclaimer is plainly linked from every page of our website and has been published since Summer of 2009:

http://www.gomobiledirect.com/disclaimer.html

In addition, the customer signed a software license agreement for just that - software - and has agreed to all terms of the deal in writing. Folks - there is a reason why we have this stuff in writing and explain it to customers exactly as is before they sign up or spend one penny with our firm - so no one can ever come back and say "you never told us that". 

Like hell we didn't - we wouldn't publish it on a website that gets over 1000 new visitors a day in plain view linked from every page on the website, and a provide a 19 page software agreement outlining exactly what will be received, along with a complete WHAT YOU GET description email provided prior to signup.

Then to make this complaint even funnier, this customer then ends her complaint with a solicitation tocontact her about getting set up as a wireless dealer.....  You make the call.

If any prospective customer would like to discuss details regarding this complaint, we would be happy to address it. Simply email us or fill out the form on the website and a representative will call back right away.
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
X