go-optic ` They missplace my glasses and they just gave me a refund for the frame. NO galasses NO full money wilmington, Delaware

In may 16 2012 i placed an order for glasses. they send me some glasses but the frame was defective I called and send it back i had to paid for shipping first time. Second time i receive the same glasses STILL DEFECTIVE i called back they send ups to pick it up. One month later NO glasses or answer from optic.com .I called  back they toll me we lost the glasses but we going to fix it no problem BLA BLA BLA they said that. NOW two weeks ago a get a refund for 161.46 when i paid 440.95 i just called they toll me we gave refund for frames no actually the crystal i said WHAT. I WANT MY FREAKING GLASSES I BEEN WAITING FOR 6 MONTHS ALREADY. they said we going to speek with the manager.   so pretty much that it