- Report: #490784
Report - Rebuttal - Arbitrate
Complaint Review: go wireless Verizon
go wireless Verizonwww.gowireless.net killeen, Texas United States of America
go wireless Verizon in killeen is a rip off. They treat you like crap and take advantage of whoever they can. killeen, Texas
*Consumer Comment: Alright.
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Angie didn't explain the rebate process to my mom, so she thew away the boxes and all packaging and couldn't get rebates or return the phones.
I ask the manager to get me in contact with her regional manager. A week later...still no call. I look up the company, and send an email to their customer service and finally get an answer from their regional manager.
The regional manager tells tells me that a NEW manager will take care of me.
The new manager apologizes and tries to help, but after the first day we go back to the store to get everything returned, he doesn't help us. He tells another store employee to "take care of it".
From trying to return the phones on the 14th of august, finally on the 26th of august they accepted the phones... but we haven't received our refund!!!!
all we get is the runaround.... Go Wireless in killeen is a RIP OFF!!!
This report was posted on Ripoff Report on 09/05/2009 06:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/go-wireless-Verizon/killeen-Texas-/go-wireless-Verizon-in-killeen-is-a-rip-off-They-treat-you-like-crap-and-take-advantage-o-490784. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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