• Report: #528399

Complaint Review: godaddy.com inc

  • Submitted: Wed, November 25, 2009
  • Updated: Wed, November 25, 2009

  • Reported By: Mark — Middletown New Jersey United States of America
godaddy.com inc
Internet United States of America

godaddy.com inc Bait & Switch (fraud), Internet

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I tried to renew hosting ($47.88) and domain ($10.87) total ($58.75) with a $10 off coupon (nauoff) I was quoted $48.75.

However while completely the order I accidentally chose create new hosting instead of renewal. When I cancelled they refunded only hosting charge leaving $2.17 domain fee so now with the $47.88 renewal price the total it $50.05. ($1.30 difference).

I have contacted customer service 3 times by email as godaddy does NOT have toll free phone number! Each time they have tried to convince me that $50.05 is somehow the best deal.

Beware of Godaddy. Not fulfilling their quotes is bad enough. But a multi-million dollar company worried about refunding $1.30 to a longtime customer (going on 3rd and last year) demonstrates their utter disregard for customers.

This report was posted on Ripoff Report on 11/25/2009 05:36 AM and is a permanent record located here: http://www.ripoffreport.com/r/godaddycom-inc/internet/godaddycom-inc-Bait-Switch-fraud-Internet-528399. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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