- Report: #816352
Report - Rebuttal - Arbitrate
Complaint Review: Going Bonkers Magazine
Going Bonkers Magazinepo box 6190 katy, Texas United States of America
Going Bonkers Magazine Did not refund money after only sending 3/6 magazines katy, Texas
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From: "[email protected]" <[email protected]>
Sent: Tuesday, August 9, 2011 2:46 PM
Subject: Re: Your Going Bonkers PDF Subscription
Hi Angela, Sorry it took me so long to reply as we were closed last week for summer vacation. You paid $15.95 for 6 digital issues. You've received 2 paper issues and I personally sent you 3 digital issues. However, upon your request, we closed your account on 7/12/11 and prorated the amount based on the only the 3 issues you said you received. On 7/27/11 I officially put in a refund for you of $7.97. It is being mailed to the below address, and takes up to 30 days to process, but most arrive sooner. Address being mailed to: A________ Best to you!
JennyCustomer Service In a message dated 7/20/2011 9:07:19 PM Eastern Daylight Time, ________ writes:Do you know when i could get reimbursed for unmailed issues? i only got 2 magazines and 1 electronic
This report was posted on Ripoff Report on 12/31/2011 02:05 PM and is a permanent record located here: http://www.ripoffreport.com/r/Going-Bonkers-Magazine/katy-Texas-/Going-Bonkers-Magazine-Did-not-refund-money-after-only-sending-36-magazines-katy-Texas-816352. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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