Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1183455

Complaint Review: Gold Crown Resort - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Ripped Off by Gold Crown — Ocoee Tennessee
  • Author Not Confirmed What's this?
  • Why?
  • Gold Crown Resort Nationwide USA

Gold Crown Resort telemarketing Liars, rip off, represent out-dated low class properties Nationwide

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Contact on the phone by a female telemarketer who had my name and number.  Was offer 2 vacations for $299 as long as we attended a time share proposal.  Refused offer.  Then a male "manager" came on the phone and said we didn't have to attend a time share seminar and he would give us 3 vacations.  3 days, 2 nights in Pigeon Forge, 4 day cruise of the Caribbean, and a 3, 4, or 5 day stay at any of their other properties.  We were told we had 30 days to get a full refund if we weren't happy.  We told him would we be interested in that for $299, he recommended "Sidney James Mountain Lodge" and he connected us to Jasmine to schedule.  Jasmine said that the two nights we wanted, only one night was available so far, and that she would go to cancellations (the ticket desk) to get the second night.  My wife told her to call us back to confirm.  We never heard anything back.

 

Two days later, I am in the doctors office when they call me on my cell phone.  I get the message when I get out that "Tara" had an urgent message for me from Gold Crown, and gave me a new number to call 888-204-4114.  I call the number only to be told that Tara would be out of the office for the next three days (over the days we were to be accomodated by gold crown).  I was told to call back the next day at 9 AM central time.  I called back the next day as I was told, and no one answered the phone.  I left several voicemails and no one called.  I called the other customer service number only to find we had already been booked into some other low rated hotel.  We decided that we had been ripped off and asked for our money back as promised, only to find that there will be a late cancellation fee deducted from our refund. 

 

How can you be penalized for a booking you didn't ask for or want?  I was told that they had the right to do what they did, it was in their "terms and conditions" that they said they emailed me, which I never received. 

 

These people are rip-off artists.  Avoid this company and dealing with these people at all costs.  They will say anything to get your money, then blame you for their lies and incompetance.  Jasmine - liar, Jeanie Baker - liar, Male manager who sold us the package is a liar.  AVOID!!!

This report was posted on Ripoff Report on 10/17/2014 11:49 AM and is a permanent record located here: https://www.ripoffreport.com/reports/gold-crown-resort/nationwide/gold-crown-resort-telemarketing-liars-rip-off-represent-out-dated-low-class-properties-1183455. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now