• Report: #931656

Complaint Review: goldsmith jewelers provo,utah 84601,university ave

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  • Submitted: Thu, August 23, 2012
  • Updated: Thu, August 23, 2012

  • Reported By: marcus — w-s North Carolina United States of America
goldsmith jewelers provo,utah 84601,university ave
120 no.university ave, Internet United States of America

goldsmith jewelers provo,utah 84601,university ave MY aunt was sold over $350,000. of investment diamonds that were imperfect 3s.and brown base color and very poor cuts quality as high grade diamonds Will at Goldsmith the owner told her they were at c Internet, Utah

*REBUTTAL Owner of company: Fabricated Story

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May aunts husband died a few years ago and Will Feller  owner and Ryan R.and  boys at Goldsmith jewelers of Provo found out because they go to church with Her and they heard that she had alot of money left to her in stocks,bonds and insurance policies..

They told her to come into the store and invest in diamonds because they could double her money over the next couple of years. So later that month in 2003 or 2004 she called and went in to see what they could do for her.   That day they sold her the first investment package of 5-6 3ct diamonds mounted in old used rings and told her that they were at cost plus 10%.

Will and ryan sold her approx $50,000. that day.  Plus in six or seven more visits that sold her more investment packages for $40,000. or more till they had all of her money. Continually telling her that it was a great investment and they would help her sell all the diamonds at a double the profit over 2-3 years.

When the time came for her to need cash 3yrs later they told her that they could not help her and that the diamond business was in a depression. By the way during this time 2005-2006. The diamond was out a all time high. At least that is what 4 other jewelers told me.

My aunts daughter has gotten cancer and she needs $10,000 a month of the investment money for treatments and Will has not sold any of her diamonds because He charged her 300 percent markup for them when he told her He (Will Feller) would only charge cost plus 10% as investment diamonds. Mr. Feller knows about the cancer need too but He is as cold as ice once He has your money.

Please do not buy there He will steal from you....They are dishonest!! They are only about the money and their profit!!!!

This report was posted on Ripoff Report on 08/23/2012 02:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/goldsmith-jewelers-provoutah-84601university-ave/internet/goldsmith-jewelers-provoutah-84601university-ave-MY-aunt-was-sold-over-350000-of-inv-931656. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 REBUTTAL Owner of company

Fabricated Story

AUTHOR: Goldsmith Co. Jewelers - (USA)

A similar story is reported on a couple of other review sites and appear to be posted by the same person (both in name and writing style). In those posts the lady that ihere is being referred to as his aunt, is being referred to as another customer they observed while they themselves were visiting our store.

This is a fabricated story we belive to have been manufactured by an individual or a competitor whose sole purpose is to soil our name and reputation. Further more Goldsmith Co.  Jewelers is not and has never been engaged in selling diamonds or other gems and precious metals as an investment vehicle. When we saw this review we checked our records and there is no history of this type of transaction taking place.

If this story had any merit we would be the first to admit and rectify the situation. There are plenty of other reviews explaining how our clients feel treated as family. Clearly this is not the way to treat a family member, and we are dissappointed that somebody tries to convince the public otherwise.

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