- Report: #795310
Report - Rebuttal - Arbitrate
Complaint Review: Good Ol Boys Moving and Storage Canada
Good Ol Boys Moving and Storage Canada269 D Hespeler Road Unit D cambridge, Ontario United States of America
Good Ol Boys Moving and Storage Canada Slow, Rude, under estimating SCAM ARTISTS cambridge, Ontario
*REBUTTAL Individual responds: city star moving
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I have talked to Bonnie at their office several times during the following 2 weeks after my move about my concerns (from me initiating the calls). Until I finally spoke with owner LEE. At this point I thought I was going to have someone listen to my concerns about my dredfull move and provide me with some sort of resolution. I introduced myself on the phone and said I would like to talk with you about some concers I had during my move. He then started the conversation by saying "say what you have to say". I then said "excuse me"??? He then repeated himself and said " I've just finsihed talking with my driver and he mentioned that they left 4 items back at your old address, he offered to go back and get them and you said NO and that the move took a extra hour which is normal, so what do you want" ??? I explained how many things were left and that I shouldn't have to pay a extra $238.00 more in addition to the move and the additional hour. Lee replied with "look! It's not our problem that you own and have accumulated so much stuff" I was shocked at what I just heard. So I said excuse me? Lee then repeated himself again. At this point I was really shocked. I mentioned that he should of been able to quote a move properly and provide proper customer service. Lee then said " I guess we will agree to disagree then" "if you want your extra hour (119.00) back then fax me the paper work that reads Garentee beside the dollar amount" Lee then said thanks, and goodbye and hung up the phone.
DO NOT USE THIS COMPANY. I have moved over 10 times and never been quoted like this, rudely treated, belongings left behind and told it was my fault ect...
At this point I have NOT received any money back and Good ol Boys Moving has not delt with the damages that they caused.
This report was posted on Ripoff Report on 11/04/2011 09:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/Good-Ol-Boys-Moving-and-Storage-Canada/cambridge-Ontario-/Good-Ol-Boys-Moving-and-Storage-Canada-Slow-Rude-under-estimating-SCAM-ARTISTS-cambridg-795310. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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