• Report: #926414

Complaint Review: goodwill industries store #12

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  • Submitted: Mon, August 13, 2012
  • Updated: Fri, October 19, 2012

  • Reported By: William — lakeland Florida U.S.A.
goodwill industries store #12
701 s orange blossom tr apopka, Florida United States of America
  • Phone: 1-407-889-2965
  • Web:
  • Category: Stereos

goodwill industries store #12 Ripoff of a paramax model im3 surround sound system apopka, Florida

*Consumer Suggestion: What to do if purchase doesn't work.

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i bought this unit on sunday aug 12, 2012 in the amount of $47.92. the unit was all taped

up including the five speakers. i asked the clerk if the unit played ok and she replied yes, we check them out before we put them on the floor. i bought the unit.  after bringing it home i inspected the unit and it had no patch cords and no speaker wires to hook the unit up. i happened to have patch cords and speaker wires. i installed all patch cords and speaker wires and turned the unit on and the front screen lit up. i hooked up an external audio source with the patch cords and there was not the slighest audio. i feel that i have a legitimate complainent. i can aslo supply the clerk information which is 00000634 terminal 001
invoice 000009. i realize that goodwill sells their stuff as is however i feel this is fraud when a clerk tells the customer me that the unit has been checked out and how could they without an external audio source, a patch cord and speaker wires. at this point, i will never buy anything from goodwill industries.


signed

a disgusted customer




This report was posted on Ripoff Report on 08/13/2012 08:35 AM and is a permanent record located here: http://www.ripoffreport.com/r/goodwill-industries-store-12/apopka-Florida-32783/goodwill-industries-store-12-Ripoff-of-a-paramax-model-im3-surround-sound-system-apopka-926414. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Suggestion

What to do if purchase doesn't work.

AUTHOR: watchingu - (USA)

I have been a customer of Goodwill for a long time.  I have found that they will usually take the item back IF  a)  you have a receipt   and b) you purchased it in the last few days.  Speak softly and smile a lot!!  Tell them what the salesperson told you and that they must have missed something.

Now, to prevent this happening, I NEVER buy something unless I have tried it in the store.  Or it is so cheap, I can afford to take the risk.  If you can't try it (whatever the reason), don't buy it.
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