Goodwill Store, Clarence, New York What exactly does Goodwill do? Williamsville New York

I always wondered what the function of Goodwill Stores were. They seem to be everywhere and act like a retail business. In fact Goodwill is a major player in brick and mortar retail stores. Clearly Salvation Army, AmVets, and many other “similar” stores provide important services during a disaster or simply assisting individuals, but Goodwill is different. Now I can offer a most unpleasant “Goodwill Experience.”

  Someone foolishly gave me a $50 Gift Certificate for Goodwill for my birthday. July 27th I went to the Clarence, NY Store. I found 2 basketballs, one marked $2.00, the other $3.00, a plate, some electronics in a bag, and a broken Polaroid Pronto camera that was marked $3.00 and dated 7/25/2010. I went to the cashier at 12:55. The cashier was a male about 5'10" and was either Pakistani, or Malaysian. That really doesn't matter. He first examined both basketballs and overcharged me a dollar for one. Than he looked at the broken Polaroid Pronto camera and said that someone has changed the label with the price of $3.00. The actual price he said was $31.00! The employee was not wearing an ID badge and he closed the money tray when I brought my items up to pay for. I wisely used my MasterCard. The receipt says User SH and it is Ticket# OFF42-168261, Station 42, 7/27/2016, 12:58PM. The problem is that Goodwill looking to benefit from the expectation of customer that they are raising money for something and aren’t. This offer credence to the attempt by Goodwill to create an on-line site to compete with Ebay with employees of Goodwill shilling for their employer to increase the bids? Apparently the on-line Goodwill was a failure.