Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1318766

Complaint Review: Google, Inc - Mountain View California

  • Submitted:
  • Updated:
  • Reported By: Overcharged by Google AdWords — Beaverton Oregon USA
  • Author Confirmed What's this?
  • Why?
  • Google, Inc 1600 Amphitheatre Parkway Mountain View, California USA

Google, Inc Google, Google AdWords Google Knowingly Charged for AdWords We Never Authorized Mountain View California

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Our company has been advertising with Google for many years. Because our customers our trade professionals, our AdWords campaigns specifically target the way our clients searching for new products, which is done in an office on a desktop during normal business hours.  We therefore never advertise on mobile devices, since our clients do not conduct searches on these devices.

Over the years, Google has repeatedly pressured our company to alter our marketing efforts to expand our advertising onto mobile devices, to which we have consistently declined advertising on mobile devices as not a form of advertising we will ever accept.

Much to our surprise, it was brought to our attention and confirmed to us by Google Account Specialist Chloe Hunt (Global Business Operations) that over a six month period our company was billed $4,532.75 on mobile advertising, despite our clear intentions made known that we did not want ads to appear on mobile devices.

It is unknown just how much money, over the years, Google has withdrawn to advertise with them that appeared on mobile devices to which we were billed.

On May 26, 2016 we suspended all advertising with Google. 

After reviewing the details of our account and the information we provided Google, they offered our company a one-time credit of $2,228.41, which we rejected.

Two months have now passed since we have advertised with Google. 

 

 

 

 

This report was posted on Ripoff Report on 07/25/2016 11:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/google-inc/mountain-view-california-1600-amphi/google-inc-google-google-adwords-google-knowingly-charged-for-adwords-we-never-authoriz-1318766. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now