• Report: #775143

Complaint Review: goopping

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  • Submitted: Sat, September 10, 2011
  • Updated: Thu, October 06, 2011

  • Reported By: john — singapore Internet Singapore
goopping
Internet United States of America

goopping parcel forwarder, Internet

*UPDATE Employee: Adjustments to our Services

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Goopping is an international mail/parcel forwarder in the USA.

Company is very deceiving by luring people consumers with free package consolidation and repackaging. Firstly, when order arrives at warehouse. Customers is not informed and online directory is not updated. Chcked with courier service tracking number and it has been sitting in the warehouse for 2 to 4 days. Only to be constantly remnded they update online. Secondly, once they lost a parcel they take no effort in assisting you.after 2 weeks still no concrete news. Thirdly, takes very long for items to be delivered to warehouse as warehouse open late. Lastly, very bad customer service.

This report was posted on Ripoff Report on 09/10/2011 09:04 AM and is a permanent record located here: http://www.ripoffreport.com/r/goopping/internet/goopping-parcel-forwarder-Internet-775143. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Adjustments to our Services

AUTHOR: Goopping - (United States of America)

Dear Goopping customer, we're sorry to hear about your negative experience receiving your packages. We appreciate the feedback you provided and because of it are now working on a system to notify all our customers each time they get a package in to our warehouse. We hope to be able to work through any other kinks and would love to help you ship your packages in a more efficient way. Please feel free to contact us at the email listed on our site and we will promptly respond to your specific concerns! Thanks again for your feedback. -Goopping Team
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