- Report: #1144381
Report - Rebuttal - Arbitrate
Complaint Review: Gossett Motors
Gossett Motors1825 Covington Pike Memphis, Tennessee USA
Gossett Motors Gossett Crooks ( the classic bait-and-switch dealership) Memphis Tennessee
*UPDATE EX-employee responds: response to gossett motors
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The bait-and-switch Dealership
History of events:
On 4/29/14 I received an email from Gossett Motors indicating that they are selling 2013 Fiats' starting at $11,998. Upon receiving this email, I responded same day and requested that they send me the cars/colors available for $11,998.
On 4/30/14 I received an email from the dealership stating "that they would email me the info ASAP."
On 5/1/14 I received an email from a different salesperson stating "here is the one and only vehicle available for $11,998" (you can smell the bait-and-switch coming). I replied great, send me the contract listing all cost so I would know the dollar amount to bring to the dealership. A few hours later, I recieved an email from the salesperson with a total cost of $14,900. Not only wasn't the cost broken out i.e. $11,998 + 9% tax +tag, title and dealer fees, clearly this priced wasn't based on a sale price of $11,998.
I emailed the salesperson back indicating that the total had to be wrong, that there wasn't any way the total cost could add up to $14,900? A few hours later he emailed me back stating that they didn't have any vehicles available at $11,998 and that this vehicle is better equip than the the vehicle for $11,998. I told they salesperson I didn't care about the extra options, I wanted to buy the vehicle you sent me for $11,998.
After about ten rounds of emails with management, I finally gave up and moved on.
Gossett took a very simple cash sale and made it into a nightmare. Even with the car still sitting on the lot they would not sell it to me, they kept saying " come in and let's make sure you get the car with the options you want" The car I wanted was the car they advertised for $11,998, nothing more, nothing less.
Crooks, stay away!
This report was posted on Ripoff Report on 05/06/2014 08:40 AM and is a permanent record located here: http://www.ripoffreport.com/r/Gossett-Motors/Memphis-Tennessee-38128/Gossett-Motors-Gossett-Crooks-the-classic-bait-and-switch-dealership-Memphis-Tennessee-1144381. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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