- Report: #1115304
Report - Rebuttal - Arbitrate
Complaint Review: grace contracting services, inc
grace contracting services, inc3235 n. arizona ave #3 chandler, az 85225 chandler, Arizona USA
grace contracting services, inc they were hired to fix a leaky pipe in our rental home it should have only taken 2 to 3 days 4 max, they ended up tearing down about 1 to 2 feet of the walls including 1 of the bathtub walls this job took them 3 weeks,then they found out that our home own bad plumbing company chandler Arizona
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Grace plumbing/construction company is a huge rip off shady company they were called out to do a simple job of fixing a leaky pipe in the bathroom of our rental home. what should have been 2 or 3 or even 4 day job turned into 3 1/2 weeks of a nightmare they torn down walls wrecked wall paper took all toilets off and placed them in other locations, they fired so many people while this was going on that every time someone can to our house it was someone new that had no idea what they were doing, they had us sign all paper work in the very begining of the work so we had no idea what was going to take place, but every time they sent someone new to the house they charged up a "trip fee" of $49.50 their were 11 of those charges, i was told by (i am guessing) the main contractor guy that they had to pay their enployees, they also charged for several service fees one which they called an emergency service of over $130 "i dont know what they concerder an emergency, because it took them 3 to 4 days to get to us"once they found out that our insurance was not going to pay the charges started to rack up, they even had the nerve to charge us when they blow out our circuits because they hooked all their machines to one plug, it was a week and a half before they even stopped the leak "no wonder the walls would not dry" they said that they found mold and charged us to remove it by they did not do a report on it like they are requred to do but i was told by (samuel theriault) (im guess he was the boss man) that for a$300 he can do back to the house and do one, i advised him no because that would not even make sense due to they already removed it, i also asked him about the taxes on the labor and the trip fees that they can not charge taxes on those due to they are not a material possession and from what i understand that those items are not taxable and dont fall under that catefory such a*s parts..he told me that i have no idea what i was talking about.
in the so called clean up of this job after 3 weeks they had to make a special trip out to put the toilet back on correctly in which they cracked they tile in the bathrook floors, they painted parts of the walls and replaced tiles in the tub with tiles that didnt even match what was already their, got paint all over the floors,both bathroo doors, curtains, counter, toilet paper roll holders carpet and rugs they also removed the rails for the bathtub door and never replaced them or even tried to they dry wall work looks as if a 3 year old did the work, and they even sent someone out to clean it up and he even didnt try to get it all and he told me for $400 more he can finish the painting. i advised him no because i can do it for $10. they even got our renters nephew to sign off of it all as if it were finished and complet. at this point i was so very done with these people they call me about 6 to 8 time every day and threaten me with a law suit and leans on our house.and theyr are many other charges also we did not agree with.
we did try to pay them what we felt was fair but they are rejecting it and sending it back to us
I need help the home owner is an retired elderly man with parkinson desease
This report was posted on Ripoff Report on 01/14/2014 12:09 AM and is a permanent record located here: http://www.ripoffreport.com/r/grace-contracting-services-inc/chandler-Arizona-85225/grace-contracting-services-inc-they-were-hired-to-fix-a-leaky-pipe-in-our-rental-home-it-1115304. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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