• Report: #921423

Complaint Review: Grand Canyon University Financial Aid Dept

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  • Submitted: Thu, August 02, 2012
  • Updated: Thu, August 02, 2012

  • Reported By: Gloria — Pensacola Florida United States of America
Grand Canyon University Financial Aid Dept
Pheonix, Arizona United States of America

Grand Canyon University Financial Aid Dept GCU has been dishonest with me re Financial Aid and although I reported certain information and now wants me to repay they are very deceptive Pheonix, Arizona

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A little over a year ago I was searching for a school to pursue my Masters Degree so I chose online Grand Canyon University, UI applied for financial aid it has been a nightmare. First of all i called many times with no return calls and it took them over 6 months to process my application In early June of this year io was told that my tuition reimbursement was not reported which i informed them on more than one occassion as a result i was told I owed a refund. However  recently wehn they made a mistake on my package putting in more that what I got from my employer they c,aim they don taccount,

they have given me so many conflicting stoires and I honestly have ripped me off in many ways. Orginally I was told I would get subsidized and unsubsidized loans and without informing me they cut my funding of by about 8,000.00 Then I wastold they would only take $200 dollars off the balance they said i owed from the refund only to find out they took all of it. Needless to say I have been informed other students ahve been treated the same way. I understand cuts but I feel they should have kept me informed.

This report was posted on Ripoff Report on 08/02/2012 10:04 AM and is a permanent record located here: http://www.ripoffreport.com/r/Grand-Canyon-University-Financial-Aid-Dept/Pheonix-Arizona-/Grand-Canyon-University-Financial-Aid-Dept-GCU-has-been-dishonest-with-me-re-Financial-Ai-921423. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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